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Customer portrait construction method and device, electronic equipment and computer storage medium

A customer portrait and construction method technology, applied in the computer field, can solve the problems of high transaction probability, inaccurate customer portrait, and limited customer behavior track, and achieve the effect of precise construction and efficient customer management

Inactive Publication Date: 2021-04-16
北京焦点新干线信息技术有限公司
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Problems solved by technology

[0003] However, the customer behavior trajectory analyzed by customer portraits in the existing customer management system is relatively limited, only the online behavior trajectory data obtained by customers through various smart terminal operations, such as browsing and following real estate, IM consultation, contacting sales offices, and grabbing red envelopes , Signing up for house viewing groups, etc., there is no data on the behavior trajectory of customers after visiting the case site. However, the customers who visit the case site are all high-quality customers. Compared with customers who browse and consult online, they have a higher chance of closing
Therefore, customer portraits generated only based on customer online behavior trajectory data are not accurate

Method used

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  • Customer portrait construction method and device, electronic equipment and computer storage medium
  • Customer portrait construction method and device, electronic equipment and computer storage medium
  • Customer portrait construction method and device, electronic equipment and computer storage medium

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Embodiment Construction

[0057] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0058]It should be noted that concepts such as "first" and "second" mentioned in this application are only used to distinguish different devices, modules or units, and are not used to limit the sequence of functions performed by these devices, modules or units or interdependence, and the term "comprises", "comprises" or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article or apparatus comprising a set o...

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Abstract

The invention provides a client portrait construction method and device, electronic equipment and a computer storage medium, and the method comprises the steps: firstly obtaining the basic information of a target client and the face image data of a target consultant, wherein the target consultant is a consultant for providing service for the target client, and the basic information of the target client at least comprises a mobile phone number; according to the basic information of the target client, calling online behavior data of the target client from a client management system; according to the face image data of the target consultant, determining offline behavior data of the target client; and finally, in combination with the offline behavior data and the online behavior data of the target client, constructing a client portrait of the target client. Thus, the client portrait is constructed more accurately, and the purpose of more efficient client management is achieved.

Description

technical field [0001] The present application relates to the field of computer technology, and in particular to a method, device, electronic equipment, and computer storage medium for constructing customer portraits. Background technique [0002] With the development of the real estate industry, the house source recommendation module in real estate tends to be intelligent, and can make precise house source recommendations based on customer portraits. [0003] However, the customer behavior trajectory analyzed by customer portraits in the existing customer management system is relatively limited, only the online behavior trajectory data obtained by customers through various smart terminal operations, such as browsing and following real estate, IM consultation, contacting sales offices, and grabbing red envelopes , Signing up for house viewing groups, etc., there is no data on the behavior trajectory of customers after visiting the case site. However, the customers who visit ...

Claims

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Application Information

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IPC IPC(8): G06Q30/02G06K9/00
Inventor 许冬容
Owner 北京焦点新干线信息技术有限公司
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