Experience index calculation method and device for physical place

An index calculation and entity technology, applied in computing, instrumentation, electrical digital data processing, etc., can solve problems such as easily disturbing users, unable to form user experience evaluation, and lack of user objective behavior data.

Active Publication Date: 2021-06-11
CCB FINTECH CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

At present, the evaluation methods of user experience mostly focus on the subjective evaluation of users, that is, collecting user opinions through questionnaires and then summarizing the evaluatio...

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  • Experience index calculation method and device for physical place
  • Experience index calculation method and device for physical place
  • Experience index calculation method and device for physical place

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Embodiment Construction

[0034]Exemplary embodiments of the present invention are described below in conjunction with the accompanying drawings, which include various details of the embodiments of the present invention to facilitate understanding, and they should be regarded as exemplary only. Accordingly, those of ordinary skill in the art will recognize that various changes and modifications of the embodiments described herein can be made without departing from the scope and spirit of the invention. Also, descriptions of well-known functions and constructions are omitted in the following description for clarity and conciseness.

[0035] It should be noted that, in the case of no conflict, the embodiments of the present invention and the technical features in the embodiments can be combined with each other.

[0036] figure 1 It is a schematic diagram of main steps of a method for calculating an experience index of a physical place according to an embodiment of the present invention.

[0037] Such a...

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Abstract

The invention discloses an experience index calculation method and device for a physical place, and relates to the technical field of automatic programming. A specific embodiment of the method comprises the following steps: in a preset statistical period, acquiring the stay duration of a user in each area and the number of times that the user enters each area by using camera tracking equipment, and determining a spatial dimension index and a service dimension index of a physical place by using the stay duration and the number of times; in the statistical period, using the camera tracking device to determine emotion data when each user enters and leaves the physical place, and acquiring an emotion dimension index of the physical place according to the emotion data; and calculating an experience index of the physical place in combination with the spatial dimension index, the business dimension index and the emotion dimension index. According to the embodiment, the quantitative index of the user experience evaluation can be formed by taking the objective behavior data of the user as the support under the condition that the user is non-inductive.

Description

technical field [0001] The present invention relates to the technical field of automatic program design, in particular to a method and device for calculating an experience index of a physical place. Background technique [0002] In practical applications, quantitatively evaluating the user experience of physical locations (such as business outlets in banking, communications, and other industries) is of great significance to enterprise development. At present, the evaluation methods of user experience mostly focus on the subjective evaluation of users, that is, collecting user opinions through questionnaires and then summarizing the evaluation results. This method is easy to disturb users, without the support of objective behavior data of users, and at the same time cannot form a basis for user experience evaluation. Quantitative indicators. Contents of the invention [0003] In view of this, the embodiments of the present invention provide a method and device for calculat...

Claims

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Application Information

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IPC IPC(8): G06F16/9535G06F16/9537
CPCG06F16/9535G06F16/9537
Inventor 金成露任志明赖志忠王晓冰李文博
Owner CCB FINTECH CO LTD
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