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Customer automatic distribution system, distribution method and computer device

A computer device and automatic distribution technology, applied in computing, instruments, data processing applications, etc., can solve the problems of inability to evaluate customer quality and the ability of customer maintenance personnel to achieve the effect of improving the probability of transaction and reducing management costs.

Pending Publication Date: 2021-06-15
杭州逍邦网络科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, there is currently no technical solution to achieve this
On the one hand, the ability of customer maintenance personnel cannot be assessed
On the other hand, the quality of the customers sought cannot be assessed either

Method used

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  • Customer automatic distribution system, distribution method and computer device
  • Customer automatic distribution system, distribution method and computer device
  • Customer automatic distribution system, distribution method and computer device

Examples

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Embodiment Construction

[0034] The following description serves to disclose the present invention to enable those skilled in the art to carry out the present invention. The preferred embodiments described below are only examples, and those skilled in the art can devise other obvious variations. The basic principles of the present invention defined in the following description can be applied to other embodiments, variations, improvements, equivalents and other technical solutions without departing from the spirit and scope of the present invention.

[0035] Those skilled in the art should understand that in the disclosure of the present invention, the terms "vertical", "transverse", "upper", "lower", "front", "rear", "left", "right", " The orientation or positional relationship indicated by "vertical", "horizontal", "top", "bottom", "inner", "outer", etc. is based on the orientation or positional relationship shown in the drawings, which are only for the convenience of describing the present invention...

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PUM

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Abstract

The invention discloses a customer automatic distribution system, a distribution method and a computer device. The customer automatic distribution method comprises the following steps: associating a capability coefficient of a client maintainer with a quality coefficient of a customer; according to a preset quality evaluation rule, evaluating clue data related to the quality coefficients of the customers to determine the current customer quality coefficient corresponding to each piece of clue data; and according to the ability coefficient of the maintenance personnel associated with the quality coefficient of the customer, determining and sending clue data associated with the quality coefficient of the customer to the maintenance personnel associated with the quality coefficient of the customer.

Description

technical field [0001] The invention relates to a distribution system, in particular to a customer automatic distribution system, a distribution method and a computer device. Background technique [0002] At present, with the fierce market competition, many industries are facing greater challenges. In order to find high-quality customers, all walks of life are constantly seeking new ways to attract customers. However, if the high-quality customers found are assigned to low-quality customer maintenance personnel, it will easily lead to the loss of customers. In this case, all previous efforts will be wasted for the enterprise. Therefore, the appropriate way is that customer maintenance personnel with different abilities should match customers with different qualities, so that customers and customer maintenance personnel can be associated. [0003] But do not have any kind of technical scheme to realize this at present. On the one hand, the ability of customer maintenance ...

Claims

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Application Information

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IPC IPC(8): G06Q10/06
CPCG06Q10/063112G06Q10/06395G06Q10/06398
Inventor 陈山马雄饶龙
Owner 杭州逍邦网络科技有限公司
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