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Client monitoring method, device and system, medium and computing equipment

A technology for monitoring equipment and clients, applied in the field of information processing, can solve problems such as the inability to repair the client in a targeted manner, and achieve the effect of efficient and targeted repair of problems, fast and accurate positioning

Pending Publication Date: 2021-07-02
NETEASE MEDIA TECH BEIJING
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in the above-mentioned processing methods, the background or developers are often unable to accurately determine the cause of the problem through the user's description, so there will be problems such as the inability to accurately perform more targeted repairs on the client.

Method used

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  • Client monitoring method, device and system, medium and computing equipment
  • Client monitoring method, device and system, medium and computing equipment
  • Client monitoring method, device and system, medium and computing equipment

Examples

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Embodiment Construction

[0093] The principle and spirit of the present disclosure will be described below with reference to several exemplary embodiments. It should be understood that these embodiments are given only to enable those skilled in the art to better understand and implement the present disclosure, rather than to limit the scope of the present disclosure in any way. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

[0094] Those skilled in the art know that the embodiments of the present disclosure may be implemented as a system, device, device, method or computer program product. Therefore, the present disclosure may be embodied in the form of complete hardware, complete software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.

[0095] According to the embodiments of the present disclosure, a client monitoring met...

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Abstract

The invention provides a client monitoring method, device and system, a medium and computing equipment. The method comprises the following steps: issuing a status bit modification task to a main thread of a target client, wherein the status bit modification task is used for indicating the main thread to modify a status bit from a first value to a second value; acquiring a current value of a status bit of the main thread; under the condition that the current value of the status bit of the main thread is the first value, determining that the main thread is in a stuck state; and generating target log information corresponding to the stuck state, and reporting the target log information to a corresponding server.

Description

technical field [0001] Embodiments of the present disclosure relate to the field of information processing, and more specifically, embodiments of the present disclosure relate to a client monitoring method, device, system, medium, and computing device. Background technique [0002] This section is intended to provide a background or context for implementations of the disclosure that are recited in the claims. The descriptions herein are not admitted to be prior art by inclusion in this section. [0003] When users encounter problems in the process of using the client, such as stuck and unable to respond to interactive behaviors, they often seek solutions through feedback to developers. However, in the above-mentioned processing methods, the background or developers are often unable to accurately determine the cause of the problem through the user's description, so problems such as inability to accurately perform more targeted repairs to the client may occur. Contents of t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/30G06K9/62G06F16/23G06F8/71
CPCG06F11/302G06F11/3017G06F8/71G06F16/2358G06F18/23
Inventor 黄旭李森
Owner NETEASE MEDIA TECH BEIJING
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