Knowledge question and answer intention recognition method and device and computer equipment
An identification method and intent technology, applied in computing, other database retrieval, instruments, etc., can solve the problems of low identification accuracy, poor reusability of intent identification rules, etc., and achieve the effect of improving maintenance convenience and intent identification intelligence.
Pending Publication Date: 2021-07-23
CHINA PING AN LIFE INSURANCE CO LTD
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[0004] In view of this, the present invention provides a knowledge question and answer intent recognition method, device, and computer equipment, the main purpose of which is to solve the problems of poor reusability and low recognition accuracy of existing knowledge question and answer intent recognition rules
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[0024] Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present disclosure and to fully convey the scope of the present disclosure to those skilled in the art.
[0025] An embodiment of the present invention provides a method for identifying knowledge question and answer intentions, such as figure 1 As shown, the method includes:
[0026] 101. Obtain sentence information of the knowledge question and answer to be identified.
[0027] In the embodiment of the present invention, the sentence information of the knowledge question and answer is the sentence content of the user inputting from t...
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The invention discloses a knowledge question and answer intention recognition method and device and computer equipment, relates to the technical field of language processing, and mainly aims at solving the problems that an existing knowledge question and answer intention recognition rule is poor in reusability and low in recognition accuracy. The method mainly comprises the steps of obtaining statement information of to-be-recognized knowledge questions and answers; performing first-level intention query on the statement information according to intention entity features, and determining at least one intention logic content in a second-level intention matched with the queried first-level intention; if it is judged that the statement information is matched with the intention logic content according to the intention logic relation in the second-level intention, determining the second-level intention as the intention information of the statement information, wherein the intention logic relation is used for representing the AND / OR logic relation between different intention logic contents corresponding to the second-level intention. The method is mainly used for knowledge question-answer intention recognition.
Description
technical field [0001] The invention relates to the technical field of language processing, in particular to a method, device, and computer equipment for knowledge question-and-answer intent recognition. Background technique [0002] Natural-Language Question Answering (QA) refers to the use of various technologies and data to directly give answers to natural language questions raised by users. Knowledge Base Question Answering (KBQA for short) is to use the natural language analysis and processing capabilities of machine learning to understand the questions raised by users, and use the structured knowledge in the knowledge graph to query and reason to find solutions to the problem. Accurate answers and feedback to users to help users solve different types of problems. With the rapid development of intelligent word processing, KBQA has gradually improved in the field of text question answering. Among them, the recognition of the intent in the question and answer sentence ha...
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Login to View More IPC IPC(8): G06F16/332G06F16/33G06F16/35G06F16/36G06F16/903G06F40/279
CPCG06F16/3329G06F16/3344G06F16/35G06F16/367G06F16/90344G06F40/279
Inventor 孙泽烨李炫陈思姣
Owner CHINA PING AN LIFE INSURANCE CO LTD