Method and system for evaluating supplier service quality, equipment and medium
A quality of service and supplier technology, applied in manufacturing computing systems, commerce, data processing applications, etc., can solve problems such as limited interpretability and difficult to verify observations
Pending Publication Date: 2021-10-22
BMW BRILLIANCE AUTOMOTIVE
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Problems solved by technology
In actual use, it is often difficult to verify whether the collected observations meet these assumptions, or the observations do not strictly meet the assumptions
Analyzing suppliers' historical service quality data using known statistical models is challenging
[0004] In addition, algorithms such as neural networks can also predict the future based on historical observations, but they are "black box" models with limited interpretability
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[0017] The following description is provided to enable any person skilled in the art to make and use the described embodiments, and is provided in the context of a particular application and its requirements. Various modifications will be readily apparent to those skilled in the art, and the general principles defined herein may be applied to other embodiments and applications without departing from the spirit and scope of the described embodiments. Thus, the embodiments are not limited to those shown, but are to be accorded the widest scope consistent with the principles and features disclosed herein.
[0018] Embodiments of the present disclosure provide a computer-implemented method, system, apparatus, and medium for evaluating a provider's future quality of service. The method includes obtaining a dataset of historical service quality indicators for multiple providers. The method utilizes at least two different statistical models to independently analyze the data set of h...
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The invention relates to a computer-implemented method and device for evaluating future service quality of a supplier, a computer system and a storage medium. The method comprises the following steps: acquiring a data set of historical service quality indexes of a plurality of suppliers; independently analyzing the data set of the historical service quality indexes by using at least two different statistical models so as to respectively obtain preliminary evaluation results of future service quality of a plurality of suppliers; and performing weighted average on the preliminary evaluation result to obtain a final evaluation result of future service quality of the plurality of suppliers. According to the embodiment of the invention, the problem that the assumed premise of a certain specific statistical model is not satisfied or the evaluation result is unreliable can be effectively solved, so that a reliable evaluation result of the future service quality of a supplier is provided.
Description
technical field [0001] The present disclosure relates to quality assessment and management of supply chains in industrial production, in particular to a method, system, device and medium for evaluating supplier service quality. Background technique [0002] In industrial production, system integrators need to order raw materials and components from a large number of suppliers to assemble products. For example, an automobile manufacturer may need to obtain various components from hundreds of suppliers for a long time to assemble into a complete vehicle product. When a supplier has service quality problems (such as unqualified products or delivery errors), it will delay the production cycle, affect product performance, and bring economic losses to automobile manufacturers. Therefore, as an important part of quality control, it is necessary to evaluate the supplier's future service quality based on the supplier's historical service quality indicators (such as product qualifica...
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IPC IPC(8): G06Q10/06G06Q30/02G06Q50/04
CPCG06Q10/06393G06Q10/06395G06Q30/0282G06Q50/04Y02P90/30
Inventor 周方昕
Owner BMW BRILLIANCE AUTOMOTIVE