Service recorder, management platform system and method for personnel supervision

Abstract

The invention discloses a service recorder, a management platform system and a method for personnel supervision. The service recorder comprises a video recording and AI judgment module, a positioning module, a recorder end heartbeat module, a power supply and wearing module, a recorder end control module and a recorder end communication and protocol module. The video recording and AI judgment module starts video and audio video recording after receiving the video recording instruction, completes identity verification, and stops video recording after receiving a task ending instruction; the positioning module is used for positioning, and the recorder end heartbeat module realizes keep-alive; the power supply and the wearing module are adapted to wearing in various scenes; the recorder end control module completes communication coordination of each module of the recorder; and the communication and protocol module completes communication with a platform system. According to the invention, the method comprises the steps of: achieving monitoring of a recorder wearer, completing a breakthrough from recording to recording personnel, and ensuring the identity legitimacy of the wearer; recognizing early warning risks through a route deviation algorithm and sensitive words; and matching the video and audio acquisition order number with the management platform system order number to form an evidence chain.

Description

technical field [0001] The invention relates to the field of personnel supervision, in particular to a service recorder, a management platform system and a method for personnel supervision. Background technique [0002] With the development of online booking platforms, many services are now provided through the Internet: users place orders through APPs or platforms, and online booking platforms dispatch orders to contracted personnel, and provide services for service personnel who receive orders to meet with users; similar Its business includes online car-hailing, driving, moving, picking up goods, door-to-door installation services, housekeeping services, tutoring, express delivery, etc. This type of business has the following common characteristics: 1. Service personnel receive orders through the online appointment platform; 2. Service personnel and users have close contact with each other; 3. Service fees are settled by users and the platform, and service quality is also ...

AI Technical Summary

Problems solved by technology

4G / 5G body-worn cameras generally have positioning functions, but lack the functions of research and early warning for abnormal situations such as slowing down, parking, and deviation from the established route during the service process; they also generally lack the identification and early warning of sensitive words and deeds, and trigger Functions for further action

For existing technology 1, the focus and objects of the fixed on-board monitor and the service recorder are different. The on-board recorder cannot meet the service monitoring and protection requirements, and the fixed on-board monitor can only monitor the inside of the car. The location within the limited range of the car; the current car recorder generally does not have the function of research and early warning, and it also lacks linkage with the platform, and it is only suitable for the situation where the service place is in the car, which has great limitations

[0008] Existing technology 2, the person receiving the order wears a law enforcement recorder; the current law enforcement recorder lacks linkage with the online appointment platform, and manual intervention (stop or start) the law enforcement recorder, lacks research and early warning functions, and cannot perform real-time alarms and cannot judge whether to wear it Whether the user and the server are the same person

Regarding the second existing technology, although the method of wearing a body-worn camera overcomes the problem of the dead angle of the fixed camera and the problem of not having a fixed camera; but the current body-worn cameras are all developed for law enforcement and evidence collection, and there is no linkage with the online appointment platform. It is not possible to start recording immediately after receiving an order, stop recording immediately after the order is completed, and cannot associate video and audio with the order number; although it has a positioning function, it lacks algorithm research and judgment for abnormal situations such as characteristic deviation, deceleration, and stop Early warning; law enforcement recorders follow industry standards, and the wearer controls the video recording function, which cannot prevent human intervention by the operator, and cannot achieve the purpose of platform monitoring

Another flaw is that if the law enforcement recorder is worn by another person halfway, it cannot be detected, so that the monitoring object cannot be monitored, and the monitoring purpose cannot be achieved

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