Analysis method, storage medium and electronic equipment of public satisfaction
An analysis method and satisfaction technology, applied in the field of data analysis, can solve problems such as inability to analyze public satisfaction
Active Publication Date: 2022-03-11
上海蜜度科技股份有限公司
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Problems solved by technology
[0005] In view of the shortcomings of the prior art described above, the purpose of the present invention is to provide an analysis method, storage medium and electronic equipment for public satisfaction, which is used to solve the problem that the prior art cannot be further analyzed on the basis of public attention and dissemination. The issue of public satisfaction
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[0031] Embodiments of the present invention are described below through specific examples, and those skilled in the art can easily understand other advantages and effects of the present invention from the content disclosed in this specification. The present invention can also be implemented or applied through other different specific implementation modes, and various modifications or changes can be made to the details in this specification based on different viewpoints and applications without departing from the spirit of the present invention. It should be noted that, in the case of no conflict, the following embodiments and features in the embodiments can be combined with each other.
[0032] It should be noted that the diagrams provided in the following embodiments are only schematically illustrating the basic ideas of the present invention, and only the components related to the present invention are shown in the diagrams rather than the number, shape and number of componen...
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The present invention provides a public satisfaction analysis method, storage medium and electronic equipment. The public satisfaction analysis method includes: collecting public feedback data; classifying the public feedback data, and determining the public feedback data categories; determine the attributes of each category of public feedback data according to the sensitivity of the public feedback data; the attributes include positive attributes and negative attributes; based on the attributes of all categories of public feedback data, determine positive scores, negative scores or negative At least one of the emotional distributions, determining a total satisfaction score according to at least one of the positive score, the negative score, or the negative emotional distribution, the total satisfaction score representing the public satisfaction. The present invention can conduct two-way consideration from the positive and negative information of the data and the positive and negative information of the event, and can further analyze public satisfaction on the basis of public attention and dissemination.
Description
technical field [0001] The invention belongs to the technical field of data analysis and relates to an analysis method, in particular to an analysis method of public satisfaction, a storage medium and electronic equipment. Background technique [0002] For the public data generated under various channels, the existing technology analyzes the public attention or public dissemination of a certain event data based more on social media’s communication attributes such as likes and comments, and the data processing method is relatively simple. However, this processing and analysis method cannot reflect the trend formed by public attention, for example, whether the public holds more positive or negative attitudes. [0003] In the current analysis methods, technical methods such as calculation methods of attention based on text features and direct calculation methods based on the amount of original media data can only obtain the degree of public attention to events. For example, ta...
Claims
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IPC IPC(8): G06F16/35G06N3/04
CPCG06F16/353G06N3/048G06N3/044G06Q30/0201G06Q30/0282
Inventor 不公告发明人
Owner 上海蜜度科技股份有限公司