Intelligent voice AI capability unified scheduling system
A technology of intelligent voice and dispatching system, applied in voice analysis, voice recognition, instruments, etc., can solve the problems of scattered management, underutilization of resources, waste, etc., to improve efficiency, improve reusability, and lower threshold Effect
Pending Publication Date: 2022-03-15
IND BANK CO
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Problems solved by technology
[0004] Common intelligent voice products or projects, such as intelligent customer service, intelligent outbound calls, intelligent quality inspection, etc., have a situation of "fighting on their own" during the deployment process, that is, each project builds its own AI basic resources (ASR) that meet its own needs. , TTS, NLP, etc.), this method of management is relatively scattered, and resources are not fully utilized, resulting in waste
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[0028] The present invention will be described in detail below in conjunction with specific embodiments. The following examples will help those skilled in the art to further understand the present invention, but do not limit the present invention in any form. It should be noted that those skilled in the art can make several changes and improvements without departing from the concept of the present invention. These all belong to the protection scope of the present invention.
[0029] The invention provides a unified scheduling system for intelligent voice AI capabilities. When intelligent applications need to use AI capabilities such as language-to-text, text-generated language, intention recognition, and emotion detection, a unified scheduling center is introduced in the middle, and the scheduling center provides unified Interfaces to export AI capabilities to smart applications; downward docking and integration of basic AI atomic capabilities provided by various suppliers. ...
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The invention provides an intelligent voice AI capability unified scheduling system. The system comprises a basic capability docking unit, a basic capability integration unit and a unified interface output unit. The basic capability docking unit directly accesses AI voice basic capability; the basic capability integration unit combines and matches a plurality of basic capabilities to form a new capability; and the unified interface output unit performs interface service standardization on the basic capability or the new capability formed after integration, and calls an external application system. According to the invention, by constructing a set of intelligent voice AI center, unified scheduling and management of AI capabilities are provided, reusability of voice services is improved, complexity and limitation caused by direct connection of various intelligent applications with AI basic capabilities of different suppliers are solved, the threshold of intelligent application construction is reduced, and efficiency is improved.
Description
technical field [0001] The present invention relates to the technical field of intelligent voice, in particular, to a unified scheduling system for AI capabilities of intelligent voice. Background technique [0002] Intelligent voice, that is, intelligent voice technology, is to realize the communication of man-machine language, including speech recognition technology (ASR) and speech synthesis technology (TTS). The research on intelligent speech technology started with speech recognition technology, which can be traced back to the 1950s. With the development of information technology, intelligent voice technology has become the most convenient and effective means for people to obtain information and communicate. [0003] In the patent document with the announcement number CN203055435U, a park intelligent voice control scheduling system is disclosed. The input and output ends of the server are connected with the input and output ends of the information processing server, a...
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Login to View More IPC IPC(8): G10L15/22G10L15/18
CPCG10L15/22G10L15/1822G10L2015/225G10L2015/223
Inventor 屠志海朱羿圣金钰朱开番卢磊魏樱王杉刘强贵
Owner IND BANK CO