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User contact loss level acquisition method and device and storage medium

A user-level technology, applied in data processing applications, instruments, character and pattern recognition, etc., to achieve the effect of avoiding invalid operations and precise disconnection levels

Pending Publication Date: 2022-03-25
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] The disclosure provides a method, device, and storage medium for obtaining a user's disconnection level, so as to at least solve the problem of avoiding invalid operations by staff in the related art

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  • User contact loss level acquisition method and device and storage medium
  • User contact loss level acquisition method and device and storage medium
  • User contact loss level acquisition method and device and storage medium

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Embodiment Construction

[0072] In order to enable ordinary persons in the art to better understand the technical solutions of the present disclosure, the technical solutions in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the accompanying drawings.

[0073] It should be noted that the terms "first" and "second" in the specification and claims of the present disclosure and the above drawings are used to distinguish similar objects, but not necessarily used to describe a specific sequence or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such that the embodiments of the disclosure described herein can be practiced in sequences other than those illustrated or described herein. The implementations described in the following exemplary examples do not represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatuses and methods consi...

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Abstract

The invention discloses a user contact loss level acquisition method and device and a storage medium, and relates to the technical field of data processing. According to the specific implementation scheme, the method comprises the steps of obtaining user variable data, and preprocessing and deriving the variable data to obtain a first to-be-determined variable; performing binning processing on the first to-be-determined variables, and screening the first to-be-determined variables according to business logic to obtain second to-be-determined variables; performing evidence weight mapping on the second to-be-determined variables, and screening the second to-be-determined variables according to correlation and information values to obtain modulo variables; and inputting the in-model variable of the user into a scoring model to obtain a contact loss level of the user. According to the embodiment of the invention, the variables which are closer to the predicted contact loss level relationship can be obtained through screening, invalid operation of a worker is avoided, and the contact loss level of the user is obtained more accurately.

Description

technical field [0001] The present disclosure relates to the technical field of big data data processing, and in particular to a method, device and storage medium for obtaining a user disconnection level. Background technique [0002] With the continuous development of financial technology and the maturity of big data and artificial intelligence technologies, the collection business of commercial banks is also transforming towards intelligence, refinement and industrialization. Affected by internal and external factors in recent years, retail credit collection pressure has increased, and the loss rate has increased significantly. In the traditional collection method, the mobile phone numbers of many customers with overdue loans cannot be connected or the online status is abnormal, and the collection cannot be reached. For example, in the case of telephone collection, the average caller can get a response from the customer within 3 calls. For lost customers, they often dial...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06K9/62G06Q40/02
CPCG06Q10/06393G06Q40/03G06F18/214
Inventor 张闯吕飞鹏
Owner CHINA CONSTRUCTION BANK