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Intelligent robot online auxiliary sales method and system

An intelligent robot and relationship technology, applied in the fields of instrumentation, marketing, natural language data processing, etc., can solve the problem of low accuracy of policy business recommendation, and achieve the effect of improving the transaction rate and repurchase rate.

Active Publication Date: 2022-04-26
北京优全智汇信息技术有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] The embodiment of the present application provides an intelligent robot online assisted sales method and system, which are used to solve the problem of low accuracy in insurance policy business recommendation in the prior art

Method used

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  • Intelligent robot online auxiliary sales method and system
  • Intelligent robot online auxiliary sales method and system
  • Intelligent robot online auxiliary sales method and system

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Embodiment Construction

[0055] The following will clearly and completely describe the technical solutions in the embodiments of the present application with reference to the drawings in the embodiments of the present application. Obviously, the described embodiments are part of the embodiments of the present application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0056] It should be understood that when used in this specification and the appended claims, the terms "comprising" and "comprises" indicate the presence of described features, integers, steps, operations, elements and / or components, but do not exclude one or Presence or addition of multiple other features, integers, steps, operations, elements, components and / or collections thereof.

[0057] It should also be understood that the terminology used in the specification...

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Abstract

The invention discloses an intelligent robot online auxiliary sales method, which comprises the steps of obtaining insurance policy verbal skill information of a plurality of users, and inputting insurance policy verbal skill of the plurality of users into an intelligent robot in batches; the intelligent robot matches the insurance policy verbal skill information of the multiple users with a pre-stored user portrait template, determines user portraits corresponding to the insurance policy verbal skill information of the multiple users after successful matching, and establishes an association list of the insurance policy verbal skill information of the multiple users and the user portraits; the intelligent robot receives a question and answer dialogue of a first user, performs relationship template matching of insurance policy verbal skill based on the question and answer dialogue, and outputs matched insurance policy verbal skill information of the first user after matching succeeds; and the intelligent robot determines a user portrait corresponding to the first user based on the policy verbal skill information of the first user and the association list of the policy verbal skill of the multiple users and the user portraits, and performs policy recommendation based on the user portrait.

Description

technical field [0001] The present application relates to the technical field of e-commerce, in particular to a method and system for online assisted sales of intelligent robots. Background technique [0002] The policy is referred to as the "policy". The written proof that the insurer and the policyholder have signed an insurance contract. The main contents of the insurance policy include: (1) Explanations by both parties on the subject matter of insurance, including the name of the insured, the name of the subject matter of insurance and its storage location or state, insurance amount, insurance period, insurance premium, etc. (2) The rights and obligations of both parties, such as responsibilities and responsibilities not to be assumed, etc. (3) Annotated conditions refer to the insurance clauses or other conditions agreed by both parties, as well as policy changes, transfers and cancellations. An insurance policy is the main form of expression for signing an insurance...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G06Q40/08G06F40/205G06F40/35
CPCG06Q30/0201G06Q40/08G06F40/205G06F40/35
Inventor 晁晓娟童燕群郭佑存冯佳茵
Owner 北京优全智汇信息技术有限公司
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