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Intention reasoning method and device

A reasoning method and technology of intention, applied in the field of intention reasoning method and device, can solve the problem of inability to deeply understand the intention reasoning of text information

Pending Publication Date: 2022-05-13
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  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

[0004] In view of this, the present invention proposes an intention reasoning method and device, aiming at solving the problem that existing related technologies cannot deeply understand text information and accurately perform intention reasoning

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  • Intention reasoning method and device

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Embodiment Construction

[0022] Exemplary embodiments of the present invention will now be described with reference to the drawings; however, the present invention may be embodied in many different forms and are not limited to the embodiments described herein, which are provided for the purpose of exhaustively and completely disclosing the present invention. invention and fully convey the scope of the invention to those skilled in the art. The terms used in the exemplary embodiments shown in the drawings do not limit the present invention. In the figures, the same units / elements are given the same reference numerals.

[0023] Unless otherwise specified, the terms (including scientific and technical terms) used herein have the commonly understood meanings to those skilled in the art. In addition, it can be understood that terms defined by commonly used dictionaries should be understood to have consistent meanings in the context of their related fields, and should not be understood as idealized or over...

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Abstract

The invention discloses an intention reasoning method and device. The method comprises the steps of obtaining text data; performing emotion classification on the text data to obtain emotion classification text data; performing causal relationship extraction on the emotion classification text data to obtain causal relationship event tuple pairs; according to the causal relationship event tuple pairs, establishing a affair graph; inferring an emotion level according to the affair map; and performing intention reasoning according to the emotion level. Through the method and the device provided by the embodiment of the invention, reasons for generating the corresponding emotions of the user can be understood while the emotions of the user are calculated, so that intention reasoning can be more accurately carried out, a strategy for pacifying the user and generating common emotions can be obtained, and the method and the device can be applied to the fields of precision marketing industry, social networks, customer service quality management and the like, and have wide application prospects. The method is of great significance to final decision making of a man-machine interaction system.

Description

technical field [0001] The present invention relates to the technical field of natural language processing, in particular to an intention reasoning method and device. Background technique [0002] Machine dialogue is the core field of human-computer interaction technology. It aims to imitate the way of dialogue between people to the greatest extent, so that humans can communicate with machines in a more natural way. It is a new way of interaction between people and machines. Man-machine dialogue Firstly, it is necessary to understand what the user mainly said, how to say it, and the logical flow of the dialogue. With the help of the understanding of the business and the data analysis of the dialogue text, the semantic understanding definition of the user's speech is abstracted, that is, the semantic Understand modules. [0003] Intent recognition is a subtask of natural language understanding in dialogue systems, and it is crucial. The accuracy of intent recognition is dir...

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/216G06F40/30G06N5/02G06N5/04G06F16/9535G06Q50/00
CPCG06F40/216G06F40/30G06N5/022G06N5/04G06F16/9535G06Q50/01
Inventor 青晨唐凌云吕锷王英郦陈艳宏
Owner AEROSPACE INFORMATION
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