Oral outpatient service customer management operation method

Abstract

The invention discloses an oral and outpatient customer management and operation method, and relates to the technical field of oral and outpatient customer management and operation, in particular to an oral and outpatient customer management and operation method, which comprises the following steps: S1, obtaining an oral patient customer; s2, communicating and converting clients; s3, re-purchasing the project; and S4, public praise conversion and customer expansion. According to the invention, full life cycle LTV people are suitable for more health care items, such as comfortable tooth cleaning, PMTC, tooth whitening and the like, and effective flow acquisition is realized; all the items can be purchased repeatedly, repurchase of remaining quantity is achieved, development and referral can be achieved in the first time through long-term repurchase when the teeth of the customer go wrong, and in this way, on the premise of trust and on the basis of cost sinking, the customer is transferred to introduce to obtain a new customer again, and a closed loop is formed; oral outpatient service positioning should be full-life-cycle crowds, so that the demand of users is large, and audiences are sufficient; health-care items are high-frequency; the market response speed is high, and the effect can be seen immediately.

Description

technical field [0001] The invention relates to the technical field of dental clinic customer management and operation, in particular to a dental clinic customer management and operation method. Background technique [0002] The pathological phenomena of the oral cavity under the damage of external physical and chemical factors, the invasion of pathogens, abnormal dental and maxillofacial development, and systemic diseases. There are many types of oral diseases, which originate in the oral cavity. Oral cancer is a cancer of the body surface and can be detected early. Lip cancer, if treated promptly, has a good prognosis. Tongue cancer has a poor prognosis, and the tongue margin is the most common site of cancer. The initial manifestations are often leukoplakia and erythema, and after a certain degree of development, uneven surface ulcers are formed. Therefore, for ulcers that occur on the tongue margin, traumatic ulcers or tuberculosis should be excluded as soon as possibl...

AI Technical Summary

Problems solved by technology

[0004] Aiming at the deficiencies of the prior art, the present invention provides a customer management and operati

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