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Contextual commerce for viewers of video programming

a technology of video programming and context commerce, applied in the field of electronic purchasing of products, can solve the problems of preventing viewers from viewing, and affecting the viewing experience of the program

Inactive Publication Date: 2013-01-17
FITZSIMMONS MICHAEL R +4
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

The present invention provides an integrated television / web services or a mobile telephone system that allows viewers to purchase products related to a particular TV program during a broadcast. The method includes displaying a widget trigger on a TV video receiver, identifying TV program metadata, searching an electronic database for metadata related to the TV program, transmitting the metadata to a set-top box, displaying an icon for the product on the TV video receiver, and transmitting the icon to a mobile phone for purchase. The invention provides a more convenient and efficient way for viewers to access and purchase products related to a TV program during a broadcast.

Problems solved by technology

However, such interruptions are generally perceived as annoying by viewers and, if a particular product of interest to a viewer is advertised in a commercial, the viewer will likely wait until the program is finished before further investigating this product, generally by calling a provided toll-free telephone number on a landline or mobile telephone.
From the standpoint of product sales, the time delay often equates to lost sales since the viewer may no longer have an interest in the product.
Further, since the content of the commercials is determined by the advertisers, the viewer has no control over what products appear during the commercials and, in fact, may not have any interest in these products.
Many products are advertised on the Internet, but unlike television commercials, advertisements displayed on a website appear on the video receiver simultaneously with the sought-after information, and do not generally prevent the viewer from viewing this information.

Method used

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  • Contextual commerce for viewers of video programming
  • Contextual commerce for viewers of video programming
  • Contextual commerce for viewers of video programming

Examples

Experimental program
Comparison scheme
Effect test

example 1

TV Wallet

[0064]TV Wallet is a web-based, profile management system that provides a simple and convenient way for customers to complete a one-time registration profile permitting TV shopping for products using a phone number and PIN. The TV Wallet is a secure registration repository of customer profile data that includes, but is not limited to: (1) Profile Creation; (2) Payment Method Setup; (3) Shipping Address Setup; and (4) Profile Preferences Setup.[0065](1) Profile creation: First name, Last name, Email, Mobile Phone Number (or landline, if no mobile number), PIN, PIN Hint, pay TV Services provider (e.g. Verizon, AT&T, Comcast, etc.)[0066](2) Payment Method Setup: Credit / Debit Card type, as an example, Cardholder Name, Card number, Card expiration, CSC security code, Address 1, Address 2, City, ST, Zip Code. The system supports set up of multiple debit / credit cards and other payment options.[0067](3) Shipping Options Setup: Full name, Address 1, Address 2, Phone Number (optional...

example 2

Mobile Telephone Purchases

[0070]During a TV program, a registered TV Wallet viewer / customer notices a graphic overlay appear on-screen: “Text ‘BuyNow’ to 12345 to purchase Season 1 of The Program on DVD.” Using a mobile telephone, the viewer sends the text and receives a message containing a link. The viewer clicks the link, enters his Mobile Telephone Number and TV Wallet PIN and completes the checkout process on the mobile telephone.

example 3

TV Purchases

[0071]During a TV program, a registered TV Wallet viewer / customer notices a small graphic appear on-screen reciting: “Shop Now for The Program”. The viewer selects OK on a remote controller and can view the live video feed along with the shopping application on the TV video receiver. The viewer observes that there are one or more “Program” products to choose from, and decides to purchase the Season 1 DVD Set, as an example. Again, using the TV remote controller, the viewer enters the application using his TV Wallet credentials using his registered phone number (mobile or landline) and TV Wallet PIN (as an authenticated user or purchaser), and follows the on-screen purchase sequence to complete checkout.

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PUM

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Abstract

An apparatus and method for enabling a viewer to watch television in the usual manner, while providing the viewer with an opportunity to indicate interest in products contextually associated with, but not necessarily displayed, in the television programs viewed, are described. Viewer interest might be indicated, for example, by launching a widget from an icon located on the TV video receiver using a handheld remote controller in communication with a set-top box during the program. The program being viewed may then be identified, for example, by the selected channel, the name of the program, the episode, and the time of the selection, or a combination of these indicators. The selections are transmitted by the set-top box to a remote search server, which returns information to the viewer on a portion of the TV video receiver concerning available products contextually related to the program being viewed at the time the widget was launched by the viewer, as well as purchase information. A selected product may as well be purchased through the set-top box in communication with an e-commerce server. Use of a mobile telephone in combination with a TV set-top box for product purchasing is also described.

Description

FIELD OF THE INVENTION[0001]The present invention relates generally to purchasing products electronically and, more particularly, to the purchase by viewers of video programming of products contextually related to a particular program.BACKGROUND OF THE INVENTION[0002]The use of commercials interspersed within television programs for marketing products is well known. However, such interruptions are generally perceived as annoying by viewers and, if a particular product of interest to a viewer is advertised in a commercial, the viewer will likely wait until the program is finished before further investigating this product, generally by calling a provided toll-free telephone number on a landline or mobile telephone. From the standpoint of product sales, the time delay often equates to lost sales since the viewer may no longer have an interest in the product.[0003]Further, since the content of the commercials is determined by the advertisers, the viewer has no control over what products...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): H04N21/478
CPCH04N21/2542H04N21/431G06Q30/0257H04N21/2543H04N21/858H04N21/4725H04N21/482H04N21/6125H04N21/4126H04N21/41265
Inventor FITZSIMMONS, MICHAEL R.RUDNICK, DAVID M.JOE, BRIANLEE, CHRISTOPHER A.HU, WEI
Owner FITZSIMMONS MICHAEL R