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Mobile service system

A mobile service and mobile vehicle technology, applied in the field of mobile service systems, can solve the problems of missed mobile stores, uncertainty of mobile services, low reliability, etc., and achieve the effects of prolonging stay time, improving satisfaction level, and improving reliability.

Inactive Publication Date: 2007-09-05
NEC PLATFORMS LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Also, the mobile shop must leave to the next place after a limited time period
[0008] Second, service is difficult for deaf people and people who cannot walk
Even a normal person can't hear notifications very well if the windows are closed
If the customer notices the arrival of the mobile store very late, he / she will miss the mobile store
[0009] Third, mobile services are uncertain and have low reliability
Even the audio announcements passed through the speakers throughout the day relative to the assembled patrons have caused complaints

Method used

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Examples

Experimental program
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Embodiment Construction

[0042] Next, embodiments of the present invention will be described with reference to the drawings.

[0043] FIG. 2 is a block diagram showing an embodiment in which the mobile service system according to the present invention is a mobile shop service system.

[0044] The mobile store service system in FIG. 2 includes a sales headquarters 1; a mobile store 2, which is a mobile store service vehicle; a registered communication terminal 3 owned by a member user; and the Internet 4, which is a communication network. The sales headquarters 1 has a headquarters server 11 and a database 12 . The mobile store 2 has an in-vehicle communication terminal 21 , an information processing system 22 , and a car navigation system 23 .

[0045] For example, the sales headquarters 1 functions as the head office of the retailer. The sales headquarters 1 provides mobile store services to registered member users by using at least one mobile store 2 .

[0046] The headquarters server 11 is an in...

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PUM

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Abstract

The present system includes a car mounted communication terminal, which is mounted on a mobile shop, having an information processing function and connecting to the Internet, and a registered communication terminal of a user, which is registered in advance with the service supply by the user as a member user, for connecting to the car-mounted communication terminal over the Internet. When the mobile shop approaches a sales area, the car-mounted communication terminal calls and distributes sales information to the registered communication terminal within the sales area and receives order information for the sale information. The car-mounted communication terminal collects and records sold item information based on order information at a given sales base. The Internet may be a general communication terminal. The car-mounted communication terminal and the registered communication terminal can call and exchange information with each other.

Description

technical field [0001] The present invention relates to a system for providing mobile service to users by using a mobile service vehicle, and more particularly, relates to a mobile service system which can improve customer satisfaction level with service provision. Background technique [0002] Generally, a mobile store service system is such a type of mobile service system. [0003] In a conventional mobile store service system, a mobile store service vehicle is used, which travels at a low speed or stops at a certain place in a residential area, an urban area, etc. for a certain period of time. Then, advertise the item for sale and sell it. For most sale announcements, an audio announcement message is output from a speaker to attract customers. [0004] Thus, the cooked food can be served "hot". "Fresh" raw food is also available. Ability to provide generic items at "closer location and lower prices" without door-to-door delivery. [0005] As shown in FIG. 1, most con...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F15/16G06Q30/02B60P3/025G06Q10/00G06Q30/06G06Q50/00G06Q50/10
CPCB60P3/0257G06Q30/06G06Q99/00G06Q30/00
Inventor 安喰今日子
Owner NEC PLATFORMS LTD
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