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System and method for implementing SP voice content monitoring

A voice content and content technology, which is applied in voice analysis, transmission system, voice recognition, etc., can solve the problems of undiscovered SP voice supervision system, etc., to facilitate supervision and management, improve supervision efficiency, reduce complexity and labor intensity Effect

Inactive Publication Date: 2009-12-09
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] At present, no public literature has been found to introduce the SP voice supervision system and supervision method

Method used

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  • System and method for implementing SP voice content monitoring
  • System and method for implementing SP voice content monitoring

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Embodiment Construction

[0034] The method and system of the present invention will be described in detail below in combination with specific embodiments.

[0035] figure 1 Supervision system of the present invention is described, including call control and recording module, supervision process control module, supervision process generation module, review module; described call control and recording module complete the call out of the phone (its outgoing number is the access number of SP , the number can be specified by the supervisory process generation module), record the content provided by SP, send DTMF buttons or play voice (to interact with SP); described supervisory process control module refers to the process generated by the process generation module, Request the call control and recording module to initiate a call, record, send DTMF buttons or play voice; the supervision process generation module refers to the process defined, edited and compiled according to the content provided by the SP a...

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Abstract

A system for monitoring the SP speech content and a method thereof, the system includes a calling control and sound recording module, a monitoring flow generating module, a monitoring flow control module and a examing module; the method includes: the monitoring flow generating module writes and translates the monitoring flow script and generates the built-in instruction set; the monitoring flow control module loads the built-in instruction set and controls the calling control and sound recording module to perform the built-in instruction set and record the speech content provided by the SP into the sound recording file; the examing module examines the sound recording file by using the automatic speech recognition technology and determines whether the sound recording file includes the unlawful and / or forbidden content. By using the invention, the input could be simulated when the actual user dials the SP, and the output of the monitored SP could be stored. Therefore, the complexity and the labor intensity of the monitoring is reduced, then the monitoring efficiency, the objectivity and the veracity of the monitoring result are improved.

Description

technical field [0001] The invention relates to the field of telecommunication supervision, in particular to a system and method for realizing voice supervision. Background technique [0002] At present, with the continuous development of voice value-added services, various SP voice services emerge in an endless stream. These services are widely welcomed by users. However, at present, the content provided by various SP providers is uneven, and there are many pornographic and illegal voice content. However, restricted by the law, the content provided by the SP cannot be monitored, and the manual dialing method also has a large workload, and it is difficult to collect evidence, and the collected evidence may not be used as evidence for punishment. . Therefore, it is very necessary to introduce a SP voice supervision system to supervise the content provided by SP voice with a simple, effective and objective supervision method. [0003] At present, no published literature ha...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/26H04L12/24H04M3/22H04L29/06
CPCG10L15/26G10L15/265
Inventor 夏险峰
Owner ZTE CORP