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Method, apparatus and system for processing bank data

A technology of a data processing device and a data processing system, which is applied in data processing applications, complete banking systems, and complete banking systems, etc., to achieve good social benefits, alleviate long queue times and large business volumes.

Inactive Publication Date: 2008-09-03
INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

[0006] One of the purposes of the present invention is to provide a bank data processing method. When the specific server of the bank is not opened, the customer's business request is converted into an appointment request, which solves the problem of customers waiting for banking business in a concentrated manner, and can realize 7×24 Handle banking business within hours, which greatly facilitates customers

Method used

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  • Method, apparatus and system for processing bank data
  • Method, apparatus and system for processing bank data
  • Method, apparatus and system for processing bank data

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Embodiment Construction

[0021] In order to make the object, technical solution and advantages of the present invention clearer, the present invention will be described in further detail below in conjunction with the embodiments and accompanying drawings. Here, the exemplary embodiments and descriptions of the present invention are used to explain the present invention, but not to limit the present invention.

[0022] Embodiments of the present invention provide a bank data processing method, device and system. The bank data processing method of this embodiment solves the defect that some specific businesses of the bank can only be handled within a specific time period, and enables these bank specific service systems to receive service requests from users 24 / 7. The method includes: receiving a banking service request from a user; obtaining working status information of a server responding to the banking service request; processing the banking service request according to the working status information...

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Abstract

The invention provides a method, a device and a system for processing bank data. The method includes the following steps: receiving user's banking request; obtaining the functional mode information of the server of the banking request; processing the banking request according to the functional mode information of the server: sending the banking request to the server to be real-time processed if the server is opened, and transforming the banking request to an appointment request if the server is not opened; and sending the appointment request to corresponding server when it satisfies the processing condition of the banking request. The invention breaks the limitation that some banking must be handled in special time, thus realizes 24 hours handling for client's transaction request and improves user's service experience.

Description

technical field [0001] The present invention relates to the field of bank computer processing, in particular to a bank data processing method, device and system. Background technique [0002] Due to their inherent characteristics, many specific service systems of banks cannot provide 7×24 hours of all-weather services. For example, the large-amount system of the inter-bank payment system of the People’s Bank of China is only available during working hours (9:00-17) on weekdays (Monday to Friday). :00) To provide services, Bank-Securities Link’s account opening and transfer are only during the securities trading hours, and the fund subscription business is only provided on the subscription day. Customers wait time, and seriously miss the transaction time, which brings a lot of inconvenience to customers. In order to improve the operating efficiency of the banking system, the banking system has adopted the following related measures to improve the business processing efficien...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q40/00G07F19/00G06Q40/02
Inventor 文杰戴明海曾德林伍宏卫
Owner INDUSTRIAL AND COMMERCIAL BANK OF CHINA
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