Method of providing automated medical assistance

A technology of medical station and telemedicine, which is applied in the direction of medical automatic diagnosis, medical equipment, computer-aided medical procedures, etc., and can solve the problems of not being able to provide real-time support

Inactive Publication Date: 2008-12-17
CARESTREAM HEALTH INC
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

These systems do not provide interactive real-time support tailored to the specific problems users encounter

Method used

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  • Method of providing automated medical assistance
  • Method of providing automated medical assistance
  • Method of providing automated medical assistance

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Embodiment Construction

[0012] The invention relates in particular to elements forming part of, or cooperating more directly with, the methods and devices according to the invention. It is to be understood that elements not specifically shown or described may take various forms well known to those skilled in the art.

[0013] Electronic medical records (EMRs) are well known in the industry. Similarly there is the Electronic Patient Record (EPR), which is considered the same as an EMR for purposes of this invention.

[0014] There are unaided medical kiosks on the market that provide basic vital statistics monitoring such as a patient's heart rate and blood pressure. Refer to LifeClinic at www.LifeClinice.com. US Patent Application Publication No. 2004 / 0044560 (Giglio et al.) discusses a device that tests and outputs a user's personal data (fat analysis) to a computer processor. US Patent No. 6692432 (Bluth et al.) teaches a health information kiosk that provides blood pressure tests, health and fi...

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PUM

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Abstract

A method of automatically providing users with appropriate levels of assistance at a walk-up medical station or kiosk ( 200 ) using hierarchical levels of support ( 130, 135, 140 ) based on intelligent contextual awareness of events, combined with stored historical user information ( 230 ).

Description

technical field [0001] The present invention relates to event-based intelligent contextual awareness using hierarchical support to provide automated assistance at walk-up medical kiosks as events occur. Background technique [0002] It is desirable to provide many support options and multiple levels of support to a user of a street medical kiosk as the user interacts with the kiosk. An example of the state of the art is an automated teller machine (ATM) with an integrated phone and video camera for support and security. However, customized assistance cannot be provided on these machines. Other computer-assisted systems provide technical support when users encounter software glitches, program errors, or disk problems. These systems typically offer limited interactive support based on previously logged issues and the ability to report issues via email or the product support website. These systems fail to provide interactive real-time support tailored to the specific problem...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): A61B5/00G16H10/60G16H40/67G16Z99/00
CPCG16H50/20G16H10/60G16H40/67G16Z99/00
Inventor J·R·斯奎拉
Owner CARESTREAM HEALTH INC
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