A
system for customizing a hotel, timeshare, or rental property guest experience includes a layered in-room PaaS
System with an IOT
network control module configured to control a plurality of IOT connected room devices including a remotely controlled electronic or
mechanical devices; a Cloud platform to collect
system, property and guest data that will then be processed through analytics and algorithms to improve the guest experience and deliver
cost savings for the property, a
mobile app running on a guest
mobile device, the
mobile app configured to remotely control the IOT
network control module; an enterprise
server configured to communicate with the IOT
network control module; and a hotel, timeshare or rental property compute device,
server or appliance configured to communicate with the enterprise
server such that the enterprise server controls the transmission of data between the IOT network control module and the property. The enterprise server is configured to receive
tracking data from the
mobile app and to receive guest profile data from the property or 3rd party
database, and to cause the IOT network control module to adjust at least one electrical or
mechanical devices (e.g.
thermostat HVAC, lighting or door locks) based on the
location tracking data and the guest profile data.