Electronic report processing system
An automatic processing and telephone system technology, applied in electrical components, telephone communications, subscriber special services, etc., can solve problems such as heavy workload, complicated cases, unclear case content, etc., and achieve the effect of improving work efficiency and reducing workload
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[0010] In the figure, an electronic reporting automatic processing system includes a telephone system 1 and a recording system 2, and is characterized in that a language recognition system 3 and a printing device 4 are added behind the recording system 2. That is, the language recognition system 3 converts the recorded report information into Chinese character information, and prints out the report contents one by one through the printing device 4, thereby changing the work flow in which the report acceptance staff have to repeatedly play the recording, and then fill in and sort out the report content, so that the amount Big and heavy work becomes simple and easy.
[0011] The beneficial effect of the present invention is that: the electronic report system can automatically process all report information without special personnel on duty, which reduces the workload of staff and improves work efficiency.
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