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Electronic report processing system

An automatic processing and telephone system technology, applied in electrical components, telephone communications, subscriber special services, etc., can solve problems such as heavy workload, complicated cases, unclear case content, etc., and achieve the effect of improving work efficiency and reducing workload

Inactive Publication Date: 2009-02-04
刘吉光
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The disadvantages of this reporting system are: first, the language and dialect of the informant are different, and the staff accepting the report cannot or is inconvenient to sort out and fill in the report content when playing the recording, resulting in unclear content of the case, which is not conducive to the rapid investigation and handling of the case; Increased the work intensity of the report accepting personnel. Due to the long and short recordings of the reports that have been accepted, and some cases are complicated, the staff who accept the reports have to listen to the recordings repeatedly, and then fill in and sort out the contents of the reports. The workload is heavy and arduous

Method used

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  • Electronic report processing system

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Embodiment Construction

[0009] specific implementation plan

[0010] In the figure, an electronic reporting automatic processing system includes a telephone system 1 and a recording system 2, and is characterized in that a language recognition system 3 and a printing device 4 are added behind the recording system 2. That is, the language recognition system 3 converts the recorded report information into Chinese character information, and prints out the report contents one by one through the printing device 4, thereby changing the work flow in which the report acceptance staff have to repeatedly play the recording, and then fill in and sort out the report content, so that the amount Big and heavy work becomes simple and easy.

[0011] The beneficial effect of the present invention is that: the electronic report system can automatically process all report information without special personnel on duty, which reduces the workload of staff and improves work efficiency.

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Abstract

Disclosed is an automatic processing system of electronic reporting, which comprises a telephone system and a sound-recording system, and is characterized in that: a language identification system and a print unit are added behind the sound-recording system. Namely, the language identification system converts the recorded reporting information into information in Chinese characters, and the print unit prints the reporting content one by one, thereby workflows of playing and listening the record repeatedly and then writing and sorting the reporting content by reporting handlers are changed, and mass and heavy work becomes simple and easy. The invention has the advantages that: special duty is not needed, the electronic reporting system can automatically process all reporting information, workloads of workers are reduced, and the work efficiency is improved.

Description

technical field [0001] The invention relates to an electronic system, in particular to an electronic reporting automatic processing system. Background technique [0002] At present, it is known that administrative law enforcement agencies at all levels in my country have generally adopted an electronic reporting system, through which they have obtained case sources and investigated and dealt with a large number of violations of law and discipline, which has played a very good role in social economic construction and social stability. However, the current electronic reporting system used by administrative law enforcement agencies at all levels is based on traditional recorded telephones. The case acceptance staff replays the reporting recordings, organizes and compiles the reporting content, and organizes personnel to investigate and deal with the case after being instructed by the leaders. The disadvantages of this reporting system are: first, the language and dialect of the...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M11/04H04M3/42
Inventor 于越军刘吉光
Owner 刘吉光