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Question method, answer method and interactive knowledge question-answer system

Inactive Publication Date: 2009-09-02
SHENZHEN SHI JI GUANG SU INFORMATION TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] When the user interacts with the chatbot, the answers that the knowledge search server can search for are all general-purpose knowledge. For user-specific questions such as "Where does Zhang San work?", the knowledge search server cannot search for this question. Therefore, this interactive knowledge question-and-answer method is not suitable for personalized questions raised by users; in addition, the accuracy of understanding the questions and the accuracy of returning answers all depend on the knowledge search of the knowledge search server, and the knowledge search server searches The results are sometimes inaccurate, resulting in unreliable answers to questions obtained through this interactive knowledge quiz
[0006] When a user sends a question to an independent user, in order to expand the scope of the question, if the user wants to ask multiple independent users, the same question needs to be sent to each independent user separately, resulting in the user needing to send the question repeatedly , which reduces the user experience; when a user sends a question to a group, the question will be broadcast within the group, so that other group members in the group can receive the question. For questions and answers that are not suitable for public disclosure, this interaction The knowledge question and answer method is not very convenient, and it will disturb the group members who are not interested, which reduces the user experience

Method used

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  • Question method, answer method and interactive knowledge question-answer system

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Experimental program
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Embodiment 1

[0031] see figure 1 , this embodiment provides a questioning method, the method flow is as follows:

[0032] 101: Receive a questioning request sent by an instant messaging client corresponding to the questioning user, where the questioning request carries question information and a target user identifier;

[0033] 102: Query the interactive knowledge question and answer management server for the target user's interactive knowledge question and answer strategy according to the target user identifier;

[0034] 103: Present the question information to the target users whose interactive knowledge question answering strategy is capable of receiving the question information through the instant messaging client corresponding to the target user identifier.

[0035] see figure 2 , also provides a solution method, the method flow is as follows:

[0036] 201: Receive an answer reply sent by the instant messaging client corresponding to the target user; the answer information and the...

Embodiment 2

[0040] This embodiment provides a method for asking questions. Before using this method to ask questions, the user can add his contacts to the friend list he manages by opening the instant messaging interface. The online or offline real-time status of each friend is displayed in the friend list. In the communication state, the user can initiate an instant conversation with the friends in the friend list at any time. In order to facilitate the user to operate multiple contacts, the user can also manage the friend list, including adding, classifying and deleting friends. For the sake of illustration, take the questioning user as user A, and the question asked is: "What is Zhang San's mobile phone number?" The instant messaging status of friends B and C is online, and asking user A regards friends B and C as target users who can answer the question, and sends a question request to the target user in the form of a question message. see image 3 , the process of the questioning me...

Embodiment 3

[0069] How to answer the question "What is Zhang San's mobile phone number?" asked by user A in Example 2, this embodiment provides a method for answering, in which user A sends the question request to the target user in the form of a question message B, and the target user B can answer the question as an example, let the target user B answer the answer "Zhang San's mobile phone number is: 13********", and answer the question in the form of an answer message User A's question request for an answer reply, see Figure 5 , the method flow is as follows:

[0070] 501: The instant messaging client of the target user B receives the questioning message sent by the instant messaging platform, and according to the message type carried in the questioning message, recognizes that the received questioning message is a questioning message, and parses out the questioning information, that is, asking the user ID, question content, question ID and other information; display the parsed questi...

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Abstract

The invention discloses a question method, an answer method and an interactive knowledge question-answer system, belonging to the communication field. The method comprises the following steps: receiving a question request transferred by an instant communication client corresponding to a question user; inquiring an interactive knowledge question-answer strategy from an interactive knowledge question-answer management server according to a target user mark; displaying the question information to a target user who has the knowledge question-answer strategy which can accept the question information according to the instant communication client corresponding to the target user mark, wherein the question request carries the question information and the target user mark. The system comprises the instant communication client, an instant communication platform and the interactive knowledge question-answer management server. By questioning the target user chosen by the question user, the invention not only can enhance the accuracy rate of the answer but also satisfies the demands of users for personality and greatly improves the user experience.

Description

technical field [0001] The invention relates to the communication field, in particular to a questioning method, an answering method and an interactive knowledge question-answering system. Background technique [0002] With the rapid development of communication technology, instant messaging has gradually become the main way of people's daily contact. Using the existing instant messaging technology, users can initiate instant conversations with their friends at any time. When users have questions, they can also ask questions on the Internet according to specific needs, and other users can provide answers to the questions, thus forming an interactive relationship between users. Interactive knowledge quiz. [0003] An existing interactive knowledge question and answer method is: the user interacts with the chat robot, the knowledge robot server responsible for the background of the chat robot submits the user's question to the knowledge search server, obtains the answer search...

Claims

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Application Information

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IPC IPC(8): H04L12/18H04L12/58
Inventor 胡鹏
Owner SHENZHEN SHI JI GUANG SU INFORMATION TECH
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