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Method, terminal and system of data cooperation

A data collaboration and data technology, applied in transmission systems, data processing applications, electrical components, etc., can solve inconvenience and other problems, and achieve the effect of enhancing business functions and practicability

Active Publication Date: 2012-08-22
YULONG COMPUTER TELECOMM SCI (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The data in the current CRM system can only be queried within the enterprise, which is not convenient for business people
In existing terminals, collaborative functions such as call records, text messages, and schedules can already be provided to users, but there is no collaborative function such as sales records and order inquiries combined with CRM data, and these functions are very important for business people. very important

Method used

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  • Method, terminal and system of data cooperation
  • Method, terminal and system of data cooperation
  • Method, terminal and system of data cooperation

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0025] Embodiments of the present invention provide a data collaboration method, terminal and system, which introduces CRM data into contact collaboration of the terminal, and enhances the business function and practicability of the terminal.

[0026] see figure 1 , which is a schematic flow chart of the first embodiment of the data collaboration method provided by the present invention, as shown in the figure:

[0027] In step S100, the user selects a contact list whose CRM data needs to be obtained from the contact list of the terminal.

[0028] In step S101, the terminal sends a CRM data acquisition request to the CRM server, and the CRM data acquisition request includes a contact list selected by the user.

[0029] In step S102, the terminal receives the encrypted CRM data and the decrypted file fed back by the CRM server.

[0030] In step S103, the terminal decrypts the encrypted CRM data according to the decrypted file.

[0031] In step S104, the terminal associates t...

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Abstract

The embodiment of the invention provides a method, a terminal and a system of data cooperation. The method comprises the following steps: sending a CRM data acquisition request to a customer relationship management (CRM) server according to a contact list selected by a user; receiving encrypted CRM data and a decrypting file which are fed back by the CRM server; decrypting the encrypted CRM data according to the decrypting file and displaying the CRM data according to the user operation. The method, the terminal and the system introduce the CRM data into a contact cooperation of the terminal,thereby improving the business function and the practicability of the terminal.

Description

technical field [0001] The present invention relates to the field of electronic communication, in particular to a method, terminal and system for data collaboration. Background technique [0002] With the rapid development of information technology and the formation of a customer-driven market, the competition faced by the manufacturing industry is becoming more and more fierce. In order to improve performance, improve customer satisfaction, and smooth communication at all levels, many companies have established their own customer relationships. Management (CRM, Customer Relationship Management) system. [0003] CRM is an essential set of technology and tool integration support platform for implementing customer relationship management. CRM management system is based on network, communication, computer and other information technologies, which can realize the seamless connection of different functional departments in the front and back of the enterprise. The CRM system pro...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/06G06Q10/06
Inventor 汪智勇
Owner YULONG COMPUTER TELECOMM SCI (SHENZHEN) CO LTD