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Dispatching console supporting a large number of users and two dispatchers

A dispatcher and dispatching console technology, applied in the field of dispatching consoles, which can solve problems such as incoming call failures

Inactive Publication Date: 2010-01-20
BEIJING JIAXUN FEIHONG ELECTRIC CO LTD
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  • Abstract
  • Description
  • Claims
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AI Technical Summary

Problems solved by technology

When there are many call-in users and the dispatcher does not have time to answer, the call-in failure may occur

Method used

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  • Dispatching console supporting a large number of users and two dispatchers

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Embodiment Construction

[0018] The preferred embodiments will be described in detail below in conjunction with the accompanying drawings. It should be emphasized that the following description is only exemplary and not intended to limit the scope of the invention and its application.

[0019] figure 1 It is a structural diagram of a dispatching console supporting a large number of users and dual dispatchers. figure 1 Among them, the dispatching console supporting a large number of users and dual dispatchers is composed of the first dispatching control panel 1, the second dispatching control panel 2 and the user button 3, the first dispatching control panel 1 is on the left side of the user button, and the second dispatching control panel 2 to the right of the user buttons. The number of user buttons can be configured according to the needs, and according to the performance of the connected digital dispatching communication network, it should be able to configure and support 300-1000 user buttons. ...

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Abstract

The invention discloses a dispatching console supporting a large number of users and two dispatchers, which belongs to the technical field of command dispatching communication. The dispatching console consists of a first dispatching control panel, a second dispatching control panel and user buttons, wherein, the first dispatching control panel is arranged on the left side of the user buttons, the second dispatching control panel is arranged on the right side of the user buttons, the first dispatching control panel comprises a first display screen, a first call handle, a first digital dial key and a first dispatching functional key, the second dispatching control panel comprises a second display screen, a second call handle, a second digital dial key and a second dispatching function key, the first dispatching function key comprises a first authentication key and a first group answer function key, and the second dispatching function key comprises a second authentication key and a second group answer function key. The dispatching console solves the problems that when two dispatchers simultaneously operate the dispatching console, the ownerships of the dispatching function and a voice channel are unclear, when the dispatching console encounters the situation that a large number of users call in together, the dispatching console can simultaneously answer the incoming calls of all the users.

Description

technical field [0001] The invention belongs to the technical field of command and dispatch communication, and in particular relates to a dispatch console supporting a large number of users and dual dispatchers. Background technique [0002] The dispatching console is an important part of the command and dispatch system, and the dispatcher directly uses the dispatching console to realize the command and dispatch function. The general dispatching station is equipped with two communication channels, which supports the dispatcher to make two calls at the same time. However, it cannot support two dispatchers to operate at the same time. When two dispatchers operate at the same time, it will cause the problem of unclear assignment of dispatching function and voice channel. [0003] In addition, when a large number of users call in at the same time, the dispatcher usually manually answers them one by one, or talks to the call-in users one by one, or manually connects the call-in ...

Claims

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Application Information

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IPC IPC(8): H04M3/51
Inventor 李莉
Owner BEIJING JIAXUN FEIHONG ELECTRIC CO LTD
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