Automatic control method of enterprise IT infrastructures

A basic equipment and enterprise technology, applied in the field of IT basic equipment performance monitoring, can solve problems such as monitoring basic equipment and performance, and achieve fast response

Inactive Publication Date: 2010-03-03
SHANGHAI HUASHI JIFENG DIGITAL TECH
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  • Automatic control method of enterprise IT infrastructures
  • Automatic control method of enterprise IT infrastructures

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Embodiment Construction

[0013] Such as figure 1 As shown, the ITIL configuration operation status monitoring service 1 is connected to the knowledge and decision base 2, and the knowledge and decision base 2 is respectively connected to the configuration management database (CMDB) 3, the automated change processing module 4, the automated event response module 5, and the automated supplier 6 connect. The present invention uses the ITIL configuration operation status monitoring service 1 to monitor configurations. ITIL configuration operation monitoring service can monitor the operation status of common server systems, including Windows, Linux, and Unix systems, and can be connected to various configuration management systems such as HP OpenView and Microsoft SMS to control the configuration Operational monitoring. The obtained feedback information will be sent to the knowledge and decision base 2 for further processing and analysis at the first time. According to the configured service requirement...

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Abstract

The invention relates to an automatic control method for enterprise IT infrastructures, which comprises the following steps of: performing related monitoring of configuration with an ITIL configuration operation condition monitoring service; sending an acquired feedback information to a knowledge and decision library to further process and analyze the acquired feedback information; performing a feedback operation of a feedback result according to the service requirement and service definition of the configuration; determining to perform changer processing or automatic event response or to notify or contact providers related to the configuration according to the decision operation; and adjusting the decision to a certain degree after making the decision to perfect the decision, adjusting the feedback according to a new decision method when the condition happens next time, wherein a decision making system studies and adapts to an enterprise IT condition by using a robot learning method so as to automatically adjust the decision to an ideal decision scheme corresponding to the condition of some enterprise. Compared with the prior art, the automatic control method of the invention hasthe advantages of intelligently adjusting the operation state of the system to the best operation state, along with quick and accurate response.

Description

technical field [0001] The invention relates to a method for monitoring the performance of IT basic equipment in an enterprise, in particular to a method for automatically controlling the performance of the IT basic equipment in an enterprise. Background technique [0002] The performance and operation of an enterprise's IT infrastructure equipment is very important to an enterprise with high service level requirements, such as banks, telecommunications and other enterprises. Speaking will be very important. IBM has applied for a patent for "Automated Information Technology Management System" in China. However, there is no mention of monitoring infrastructure and performance. Contents of the invention [0003] The purpose of the present invention is to overcome the defects in the above-mentioned prior art, and provide an automatic control method for the performance of enterprise IT infrastructure equipment that enables the system to quickly respond to emergencies and red...

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Application Information

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IPC IPC(8): G06Q10/00G06Q10/06
Inventor 史建琦
Owner SHANGHAI HUASHI JIFENG DIGITAL TECH
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