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Method for realizing emoticons in enterprise instant messaging system

A technology of emoji, communication system, applied in the field of computer, can solve problems such as inconvenience

Inactive Publication Date: 2010-06-09
DOYOO TECH BEIJING
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0014] Emoticons belong to a kind of Internet subculture. With the wide application of the Internet, emoticons are becoming more and more complicated and diversified; inconvenient

Method used

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  • Method for realizing emoticons in enterprise instant messaging system
  • Method for realizing emoticons in enterprise instant messaging system
  • Method for realizing emoticons in enterprise instant messaging system

Examples

Experimental program
Comparison scheme
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Embodiment Construction

[0035] Such as figure 1 as shown,

[0036] A method for implementing emoticons in an enterprise instant messaging system, characterized in that: a customer service access component, a visitor chat access component, a chat service module, a message routing component, and an escape module.

[0037] a. The customer service inputs emoticons through the customer service access component, and the escape module converts the emoticons into special symbols;

[0038] b. the customer service access component transmits the special symbols to the chat service module;

[0039] c. The chat service module transmits the special symbols to the message routing component for interaction;

[0040] d. The chat service module transmits the special symbol to the visitor chat access component;

[0041] e. the escape module can filter the special characters in the URL of the webpage address;

[0042] f. The escape module transmits the escape symbols to the visitor chat component.

[0043] The cust...

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PUM

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Abstract

The invention discloses a method for realizing emoticons in an enterprise instant messaging system. The system comprises a customer service access component, a visitor chatting access component, a chatting service module, a message routing component and a meaning transferring module, wherein a service person input an emoticon through the customer service access component; the meaning transferring module converts the emoticon into a special symbol; the customer service access component transmits the special symbol to the chatting service module; the chatting service module transfers the special symbol to the message routing component for interaction; the chatting service module transmits the special symbol to the visitor chatting access component; the meaning transferring module can filter special characters in a website address URL; and the meaning transferring module transmits a meaning transferring symbol to the visitor chatting access component. The method for realizing the emoticons in the enterprise instant messaging system adds individualized settings of the interaction between visitors and customer service information for the enterprise instant messaging system, and has a certain application prospect.

Description

technical field [0001] The invention relates to the technical field of computers, in particular to an emoticon realization method of an enterprise instant messaging (EIM) system. Background technique [0002] In recent years, instant messaging (Instant Messenger, IM for short) has become an important means for a large number of people to communicate through the network, not only in ordinary leisure and entertainment, but also widely used in users' work. [0003] The instant messaging system includes public instant messaging system (public IM), enterprise instant messaging system (EIM) and instant messaging system management products. Public IM is a free instant messaging system with the widest range of applications; EIM, as an important tool for internal and external communication and corporate image display, is being used more and more widely. [0004] Enterprise instant messaging system (EIM) can add some special symbols in the daily online communication process to expres...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/58H04L29/06
Inventor 陈爱锋
Owner DOYOO TECH BEIJING