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Hospital instant communication system and instant communication method

A communication system and hospital technology, applied in the field of communication, to improve work efficiency and job satisfaction, meet patient needs, and improve patient experience

Inactive Publication Date: 2011-07-20
上海华美络信息技术有限公司
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Problems solved by technology

[0006] The invention provides a hospital instant messaging system and instant messaging method to solve the problem of timely communication among hospital personnel

Method used

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  • Hospital instant communication system and instant communication method
  • Hospital instant communication system and instant communication method
  • Hospital instant communication system and instant communication method

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Embodiment Construction

[0031] In order to make the above objects, features and advantages of the present invention more comprehensible, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0032] In the hospital environment, in order to enable hospital personnel to communicate in time, the present invention provides a hospital instant messaging system, which can provide timely, reliable and safe voice communication between doctors, nurses and other nursing staff, and support department personnel. communication.

[0033] In the use of the hospital instant messaging system, clinical nurses and doctors and related personnel can wear an instant voice communication terminal that is always online. The specific person's name, position, title, department, etc. can accurately describe the information of the specific person (for example: I am looking for doctor ××). At this time, the instant voice communication terminal will...

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Abstract

The invention provides a hospital instant communication system and an instant communication method so as to solve the instant communication problem among the hospital staff. The system comprises a first instant voice communication terminal, a second instant voice communication terminal, an instant voice communication server and a management system, wherein the first instant voice communication terminal sends voice data comprising the called party information to an instant voice communication server; the instant voice communication server is used for receiving voice data, performing voice recognition to obtain the recognition result of the called party information, and sending the recognition result to a management system; the instant voice communication server is also used for establishing communication between the first instant voice communication terminal and the second instant voice communication terminal when the management system searches the second instant voice communication terminal; and the management system is used for searching for the second instant voice communication terminal corresponding to the called party by taking the recognition result of the called party information as a keyword, and sending the search result to the instant voice communication server. Through the invention, timely, reliable and secure voice communication can be provided among the hospital staff.

Description

technical field [0001] The invention relates to communication technology, in particular to an instant messaging system and an instant messaging method used in a hospital environment. Background technique [0002] In the current hospital environment, there are two main ways for medical staff (such as clinical nurses) to find doctors or other support department personnel (such as IT services, etc.): [0003] One is the broadcast method, in which the person to be searched is notified by broadcasting in the hospital. This is a method commonly used in hospitals at present. Its disadvantage is that it is not timely, because the two parties cannot contact immediately, and there is a process of broadcasting and waiting. If the person you are looking for does not hear the broadcast, it will delay time. Moreover, the mode of broadcasting is noisy, which will also affect the rest and rehabilitation of patients. [0004] The other is the mobile phone communication method, by directly ...

Claims

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Application Information

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IPC IPC(8): H04W4/12H04W48/18
Inventor 俞青陈绍新杜远
Owner 上海华美络信息技术有限公司
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