The present disclosure provides an
information processing method, device, equipment,
mobile phone and storage medium. In some embodiments of the present disclosure, the central processor sends a
list acquisition request to the communication processor in response to a
list acquisition operation, and the communication processor issues a stored
communication problem list to the central processor according to the list acquisition request; in the case that the receiving duration of the
communication problem list is less than a preset duration, the receiving state of the
communication problem list is determined; in the case that the receiving state is that the communication
problem list has been received completely, the communication
problem list is saved in a problem feedback log; the communication
problem list is saved in the communication processor, and the communication processor does not actively report the communication problem list, but issues the stored communication problem list to the central processor after receiving the list acquisition request sent by the central processor, which does not increase the equipment
power consumption, and the central processor can accurately locate the cause of the problem after the problem occurs in the terminal according to the problem feedback log.