4 results about "Problem description" patented technology

The invention relates to a problem checking method, system and device and a storage medium. The problem checking method comprises the steps of performing semantic analysis on received problem description information, and extracting semantic information for representing a target problem in the problem description information; performing comparative analysis on the semantic information and a set question type, and determining a target question type corresponding to the target question; the target problem is forwarded to a target device deployed with a target troubleshooting agent, information related to the target problem is inquired through the target troubleshooting agent, troubleshooting information used for positioning the root cause of the problem is obtained, and a corresponding relation exists between the target troubleshooting agent and the type of the target problem; according to the technical scheme, retrieval is carried out in the troubleshooting knowledge base according to the troubleshooting information, the root cause causing the occurrence of the target problem is determined, and the troubleshooting result containing the root cause and the corresponding solution measures is generated, so that the response speed is increased, and the technical effect of efficiently and accurately solving the problem is achieved to a certain extent.

This application provides a problem correction and tracking management method and system, relating to the field of management information technology, including the following steps: an information entry step, receiving and storing inspection item information input by the user, wherein the inspection item information includes at least the inspection area, problem type, inspection content, inspection unit, implementation standard, and assessment standard; a problem entry step, receiving the inspection items corresponding to the problems found in the inspection list generated based on the inspection item information, and supplementing the entry with problem information, wherein the problem information includes at least the problem description, assessment status, and the person in charge of problem correction and prevention. This application provides a problem correction and tracking management method and system that improves the efficiency of personnel in solving problems, saves manpower, and improves the management efficiency of daily problems by standardizing the entry and classifying problems from various sources, and generating a knowledge base based on historical problems.

The application discloses an online question and answer system and method for industrial equipment fault diagnosis based on vector matching, wherein a user inputs a problem description on a client, the system converts the problem description into a vector representation locally or remotely, matches the vector representation with stored standard problem descriptions, determines a problem item closest to the problem description, and recommends an expert ID skilled in processing the closest problem item; the user sends a remote communication request to the recommended expert ID on the client; and the expert accepts the remote communication request on the client and establishes remote online communication based on websocket and webRTC technology. The application aims to provide efficient, accurate and convenient fault diagnosis services through intelligent expert matching mechanism, flexible communication mode and perfect record management, so as to improve the overall performance and user experience of industrial equipment fault diagnosis.

The embodiment of the invention relates to a problem processing method and device, equipment and a medium. The method comprises the steps that multiple pieces of problem description data for a target application program are obtained; constructing a plurality of first combinations corresponding to the problem description data by adopting a full combination construction algorithm; performing dimension concentration detection and filtering on the plurality of first combinations to obtain at least one second combination; and performing problem attribution based on the at least one second combination. Therefore, filtering is carried out according to the dimension concentration degree on the basis of the combination with comprehensive coverage, automatic grouping of the problem description data is achieved, the grouping efficiency is improved, invalid combinations are filtered out, the efficiency of the overall process of problem attribution is improved, the potential dimension concentration situation between the problem description data is fully mined, and the problem attribution efficiency is improved. The efficiency and accuracy of problem solving based on the problem description data are improved, and the success rate of problem solving is greatly improved.