Cloud service monitoring system

A technology for cloud services and identification services, applied in transmission systems, hardware monitoring, error detection/correction, etc., to solve problems such as inability to know the actual impact

Active Publication Date: 2013-03-27
ACCENTURE GLOBAL SERVICES LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

When a user observes performance degradation, but the user cannot use the passive monitoring provided by the service provider to explore the cause, the user cannot know the actual impact of other users coexisting in the cloud computing environment on the user

Method used

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Examples

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Embodiment Construction

[0028] The principles described here can be embodied in a variety of different forms. Not all described components are required, but rather, some implementations may include additional, different, or fewer components. Variations may be made as to the arrangement and type of components without departing from the spirit or scope of the claims set forth herein. Additional, different or fewer components may be provided.

[0029] figure 1 A cloud service monitoring system (CSMS) configuration 100 is shown. CSMS 102 The configuration 100 includes a cloud service monitoring system (CSMS 102) 102 that includes a processor 104, a memory 106 coupled to the processor 104, and a communication interface 108 that communicates with a shared service environment (112, 114) via a network 116 (e.g., the Internet) . CSMS 102 memory 106 includes processor-executable instructions 118 for identifying service level agreement (SLA) rules 120 configured for execution in order to meet SLAs for consu...

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PUM

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Abstract

The invention relates to a cloud service monitoring system. The cloud services monitoring system (CSMS) helps a consumer of cloud computing resources determine the state of the cloud computing resources available to the consumer. The CSMS is particularly effective for cloud models where the consumer of the cloud computing resources is not the same as the provider of the cloud resource. The CSMS 102 also provides mechanisms for adjusting operations actions to preserve service guarantees for the consumer. In that regard, the CSMS dynamically adjusts operations actions in response to the state of the cloud, rather than executing fixed predetermined operations actions that are not tailored to the monitored conditions.

Description

technical field [0001] This specification is concerned with determining the status of cloud computing resources available to a consumer. The specification also relates to adjusting operational actions based on the state of the cloud computing resource in an effort to maintain service guarantees to consumers. Background technique [0002] Organizations' use of information technology (IT) and infrastructure computing resources is moving from a static environment to a more dynamic and fluid computing environment. Traditionally, an organization's computing resources exist on a fixed infrastructure that is owned by, and directly controlled by, the organization. However, with virtualization of computing resources and shared computing environments (e.g., cloud computing), computing resource consumers' applications and computing service requests can reside on and use various dynamic virtual systems and resources, and use any number of service providers to meet customer service lev...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L29/08H04L29/06
CPCG06F11/30G06F9/5072G06F11/3495G06F2209/503H04L41/5006H04L41/5025H04L41/5009G06F2201/815G06F11/3006G06F11/3442G06F11/301H04L41/5003
Inventor T·唐F·巴德拉多加J·C·康
Owner ACCENTURE GLOBAL SERVICES LTD
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