System and method for registering triage and people stream control based on smart phone

A smart phone and people flow technology, applied in the field of hospital information management, can solve the problems of wasting paper resources, increasing the risk of respiratory diseases, and different patient identities, so as to avoid long queues, reduce the number of people and waiting time.

Inactive Publication Date: 2013-05-15
JIANGSU PROVINCE HOSPITAL +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] These problems include: 1) In most hospitals, after making an appointment, the patients lose their restraint because they have not paid the registration fee. Some patients do not come to see a doctor (no appointment), which wastes precious medical resources. Precaution
Some hospitals require patients to deposit a small amount of money in the medical card, and deduct the money from the card after making an appointment for registration. , there is no proper way to control the flow of people, because the current algorithm for appointment registration, the serial number of appointment registration starts from No. 1 and is arranged in a natural order, and the patients registered on the spot, even if they are in the first place in the queue, the serial number of registration is very close. Finally, when seeing a doctor, you still have to wait for all the patients who made an appointment to register before they can be arranged, which wasted a lot of time and energy, and the patients were very dissatisfied. These patients stayed outside the clinic for a long time and increased the backlog of patients; 3) At present The advanced reservation system cannot accurately inform patients of the specific time to see a doctor. Patients who make an appointment often queue up in the hospital clinic early in the morning. 4) After the patient comes to the hospital, there is no effective identity verification method, and he still needs to obtain the traditional registration form as a credential for seeing a doctor with various documents. This process still needs to wait in line and print, wasting precious paper resources; 5) For patients For identity identification, different hospitals have different measures. Some hospitals use ID cards, some use medical cards, and some hospitals use medical insurance cards, etc., but the identities of patients are different. As far as the most popular ID cards are concerned, some patients ( Such as children, soldiers, foreigners, etc.) Most of them do not have ID cards, and medical cards and medical insurance cards have more hospital and geographical limitations. Therefore, these methods for identifying patients cannot be used universally, which increases the difficulty of self-service

Method used

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Embodiment Construction

[0020] Patients can make appointments and registrations through the system's online appointment registration platform or mobile application platform. Such as Alipay), etc. After the payment is successful, the registration will take effect; the system will determine the starting number of the appointment number according to the specific situation of each doctor (the total number of patients and the speed of seeing a doctor), assign the registration serial number to the patient, and automatically calculate the patient's visit to the hospital. Specific time; the number before the start number is reserved for on-site registered patients, so as to ensure that the on-site registered patients can be treated first and leave the hospital as soon as possible to avoid staying in the hospital because of late registration; make an appointment for registration The patients come to the hospital according to the time notified by the system, and they can see the doctor after a short wait (the c...

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PUM

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Abstract

The invention discloses a system and a method for registering triage and people stream control based on a smart phone. NFC (Near Field Communication) or a bar-code of the smart phone is used as an identity authentication method; information push is used as a method for informing a patient; after the appointment register is accomplished and the fee is paid, an algorithm of intelligent appointment number distribution is adopted so as to consider both on-site and appointment registered patients; the treating time intervals of the appointment registered and the on-site patients are separated; and the appointment registered patients are treated at different intervals, thereby reducing the treating people stream peak; for patients in treatment, the system adopts a mode of active people stream splitting and automatic background queuing, thereby reducing the number of practical queuing patients and the queuing time; the NFC or the bar-code of the smart phone, as the method for identifying the identities of the patients, takes part in the whole process of the treatment, for example, self or half-self services such as registration, fee payment, inspection, report taking, medicine taking, invoice printing and the like, thereby improving the efficiency and reducing the accumulation of the patients in different procedures.

Description

technical field [0001] The present invention relates to the technical field of hospital information management, in particular to a system and method for registration, triage and crowd control based on smart phones. Background technique [0002] In large and medium-sized hospitals, patients often line up early in the morning or even overnight to see a doctor for registration. In order to avoid a large number of patients queuing up in crowded hospitals and reduce the burden on patients, many hospitals have tried to open an appointment registration service, and make appointment registration through the Internet, telephone, SMS, etc. , but there are still many problems in the implementation process. [0003] These problems include: 1) In most hospitals, after making an appointment, the patients lose their restraint because they have not paid the registration fee. Some patients do not come to see a doctor (no appointment), which wastes precious medical resources. Precaution. So...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07C11/00
Inventor 王忠民王雪梅王传明
Owner JIANGSU PROVINCE HOSPITAL
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