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System and method for managing hotel guest room equipment

A technology for equipment management and guest rooms, which is applied in the field of hotel room equipment management systems, can solve problems such as failure to discover and maintain in time, and affect guest customer experience, and achieve the effects of saving human resource costs, saving inspection time, and improving detection efficiency

Active Publication Date: 2013-12-18
SHENZHEN LOCSTAR TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

If the equipment is abnormal, it cannot be found and maintained in time, which will affect the customer experience when guests check in
[0003] How to check the integrity of the relevant room equipment in time when the guest checks out, find abnormalities in time, and ensure that such equipment is kept in a normal working state. At present, there is no feasible solution in the actual operation of the hotel

Method used

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  • System and method for managing hotel guest room equipment
  • System and method for managing hotel guest room equipment
  • System and method for managing hotel guest room equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0030] The embodiment of the present invention provides a hotel room equipment management system, such as figure 1 As shown, it includes: management server, information collection controller, guest room equipment and state response sensor. The management server communicates with the information collection controller. Specifically, the management server includes the first central control module and the first central control module The modules are connected to the first storage module, the first wireless communication module and the display screen, the information collection controller includes the second central control module and the second storage module and the second wireless communication module respectively connected to the second central control module, the first A communication connection is established between the wireless communication module and the second wireless communication module to realize the communication connection between the management server and the infor...

Embodiment 2

[0041] The embodiment of the present invention makes corresponding improvements on the technical solution in the above-mentioned embodiment 1, and mainly solves the problem of more convenient installation of hotel equipment in practical applications.

[0042] Such as Figure 5 As shown, in the embodiment of the present invention, the guest room equipment includes an electronic door lock, the control terminal of the electronic door lock is connected to a first control module, the first control module is connected to a first wireless communication module, and the information collection controller includes a first Two wireless communication modules, wireless communication between the first wireless communication module and the second wireless communication module, the state response sensor includes a door magnetic sensor, the door magnetic sensor is used to detect the switch state of the electronic door lock, the door magnetic sensor connected to the first control module. The se...

Embodiment 3

[0047] Based on the hotel room equipment management system in the above-mentioned embodiment 1, a hotel room equipment management method is provided in the embodiment of the present invention, such as Image 6 shown, including the following steps.

[0048] Step 11: Receive the control instruction for the specific guest room equipment sent by the management server. It can be understood that before this step, the management server in the management system has sent a control instruction to the information collection controller.

[0049] Step 12: Send the control instruction to the specific guest room equipment. In this step, the information collection controller will identify the control command, and send the control command to the room equipment, so that the room equipment will take corresponding actions according to the control command, such as running or stopping.

[0050] Step 13: Receive the status query instruction for the specific guest room equipment sent by the managem...

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PUM

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Abstract

The invention discloses a system and method for managing hotel guest room equipment. The system comprises a management server, an information collecting controller, the guest room equipment and a state response sensor. The management server and the information collecting controller are in communication connection, the information collecting controller sends a control instruction to the guest room equipment, the state response sensor detects state response signals after the guest room equipment receives the control instruction and sends the state response signals back to the information collecting controller, and the information collecting controller transmits the state response signals to the management server. The system and method for managing the hotel guest room equipment removes the step of specially-assigned person check and saves relevant human resource cost, abnormal equipment can be found out timely on the aspect of detection and maintenance of the guest room equipment, timely maintenance and replacement can be better achieved, compared with an existing manual detection mode, detecting time is greatly saved, the detecting efficiency of the guest room equipment is improved, and more effective management of the guest room equipment is achieved.

Description

technical field [0001] The invention relates to the technical field of hotel equipment management, in particular to a hotel room equipment management system and method. Background technique [0002] With the continuous improvement of the hotel room service level, in addition to traditional electrical equipment (such as TV, desk lamp), more and more devices with remote intelligent control and automatic control are used more and more in the guest room (such as smart networked door locks) , automatic curtain machine, etc.). In view of the fact that the inspection process of this type of intelligent equipment varies from device to device, the inspection operation requires special training. Therefore, based on the consideration of human resource costs, at present, the room service personnel of the hotel do not conduct special inspections on this type of equipment when guests check out. If the equipment is abnormal, it cannot be found and maintained in time, which will affect the...

Claims

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Application Information

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IPC IPC(8): G05B19/418
Inventor 彭爱民凌彬缪丹
Owner SHENZHEN LOCSTAR TECH