Method and apparatus for remotely delivering managed usb services through mobile computing devices

Abstract

Managed Universal Serial Bus (USB, Universal Serial Bus) service capabilities are disclosed. The managed USB service capability is configured to use a mobile computing device (e.g., a smartphone or other suitable mobile computing device) to provide a computer (e.g., desktop, notebook, etc.) capable of connecting to the mobile computing device through a USB connection. etc.) support a set of services. The managed USB service capability is the ability to locally and / or remotely control the mobile computing device to operate as various USB device classes, such that the mobile computing device can provide the computer with various managed USB Serve. In this way, the mobile computing device can be dynamically configured as one or more network interfaces, virtual private network (VPN, virtual private network) clients, smart cards, serial consoles, mass storage devices, Start the device, and so on to run.

Description

Technical field [0001] The present invention relates generally to communication networks and, more specifically, but not exclusively, to computer support services through mobile computing devices. Background technique [0002] Computers (such as desktops, laptops, tablets, etc.) are standard equipment for most workers today. Computers, while greatly improving productivity, also bring a heavy maintenance burden, because the software and hardware components they install can suffer from various failures. For example, computer software may encounter problems such as program failure, virus infection, and so on. Similarly, for example, computer hardware may experience hard disk damage, startup problems, and so on. In almost all cases where the computer has maintenance problems, it is very important for employees to make the computer provide services as soon as possible to avoid productivity loss, corporate security breaches, and various problems that may be caused by these situations...

AI Technical Summary

Problems solved by technology

However, such maintenance operations are time consuming for nearly all employees, especially remote employees who may not have easy access to an enterprise service center

Additionally, for traveling employees, network connections can be sporadic and laptop theft is not uncommon, additional issues that negatively impact employee productivity and corporate security

Additionally, many of these same problems are encountered in various other environments (e.g., consumer environments, etc.), where computers may suffer from various hardware and / or software problems, may be attacked, and may be lost or stolen

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