Service providing system and service providing method of air conditioner, and air conditioning wireless controller

A wireless controller, air conditioner technology, applied in the directions of space heating and ventilation, heating and ventilation control systems, heating and ventilation safety systems, etc. Service and other issues to achieve the effect of improving user experience and improving service speed

Active Publication Date: 2014-06-25
GD MIDEA AIR-CONDITIONING EQUIP CO LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] However, after the air conditioner has problems in actual use, for example, when the user does not know how to lower the set temperature of the sleep curve of the air conditioner, he needs to contact the customer service staff through the manufacturer's maintenance telephone, and the customer service staff can only contact the customer service staff by phone. The user describes the solution and cannot guide the customer in a more intuitive way, so it cannot provide users with intuitive and accurate services, and the user experience is poor

Method used

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  • Service providing system and service providing method of air conditioner, and air conditioning wireless controller
  • Service providing system and service providing method of air conditioner, and air conditioning wireless controller
  • Service providing system and service providing method of air conditioner, and air conditioning wireless controller

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Embodiment Construction

[0032] Embodiments of the present invention are described in detail below, examples of which are shown in the drawings, wherein the same or similar reference numerals designate the same or similar elements or elements having the same or similar functions throughout. The embodiments described below by referring to the figures are exemplary only for explaining the present invention and should not be construed as limiting the present invention.

[0033] In describing the present invention, it should be understood that the terms "center", "longitudinal", "transverse", "upper", "lower", "front", "rear", "left", "right", " The orientations or positional relationships indicated by "vertical", "horizontal", "top", "bottom", "inner", "outer", etc. are based on the orientation or positional relationships shown in the drawings, and are only for the convenience of describing the present invention and simplifying Describes, but does not indicate or imply that the device or element referred...

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Abstract

The invention discloses a service providing system and a service providing method of an air conditioner, and an air conditioning wireless controller. The system comprises the air conditioner, the air conditioning wireless controller and a server, the air conditioning wireless controller and the server synchronize display content related to the air conditioner and synchronously present the display content, and the server provides services to a user of the air conditioner. The air conditioning wireless controller and the server synchronously present the display content related to the air conditioner, so that customer service staff of the air conditioner is enabled to provide visual and accurate services to the user according to the display content, and user experience is improved; the air conditioning wireless controller and the server synchronously present the display content, so that service speed is greatly increased.

Description

technical field [0001] The invention relates to the technical field of air conditioners, in particular to an air conditioner service providing system and method, an air conditioner wireless controller and an air conditioner display control device. Background technique [0002] Along with the raising of people's living standard, air conditioner has become the necessity of people's daily life. In particular, with the development of electronic technology, communication technology and Internet technology, more and more air conditioners are connected to the Internet of Things, so that people who go out can also know the operation status of the air conditioner at home in real time. [0003] However, after the air conditioner has problems in actual use, for example, when the user does not know how to lower the set temperature of the sleep curve of the air conditioner, he needs to contact the customer service staff through the manufacturer's maintenance telephone, and the customer s...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): F24F11/00
Inventor 刘阳翁锦联
Owner GD MIDEA AIR-CONDITIONING EQUIP CO LTD
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