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Processing method for installation package installation failure and cause determining method and device

A processing method and a technology for installing packages, which are applied in the direction of response error generation, redundant code error detection, etc.

Active Publication Date: 2014-09-17
GUANGZHOU KINGSOFT NETWORK TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The embodiment of the present invention provides a processing method for application installation package installation failure and a method and device for determining the cause, so as to quickly locate and classify the reasons for terminal application installation package installation failure, and then seek targeted solutions to problems

Method used

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  • Processing method for installation package installation failure and cause determining method and device
  • Processing method for installation package installation failure and cause determining method and device
  • Processing method for installation package installation failure and cause determining method and device

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Embodiment approach

[0157] As an implementation manner, the determination unit 34 is described in detail below:

[0158] The determining unit 34 is specifically configured to determine that the first application installation package is being downloaded when it is known that the second application installation package is a valid installation package, and the first check value is different from the second check value. The process is corrupted causing its installation to fail in the terminal.

[0159] The determining unit 34 is further specifically configured to determine that the operating environment of the terminal causes the The installation of the first application installation package on the terminal fails.

[0160] The determination unit 34 determines the cause on the premise that the application installation package downloaded by the server according to the download address is a valid installation package, and then compares the first check value with the second check value. Ensuring that t...

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Abstract

The invention provides a processing method for installation package installation failure and a cause determining method and device. The cause determining method comprises the steps that a first check value sent by a terminal and used for checking a first application installation package failing to be installed on the terminal and a download link of the first application installation package are received; the download link is used for download to obtain a second application installation package; the same checking mode as that of checking the first application installation package is adopted for checking the second application installation package to obtain a second check value; according to the comparison result of the first check value and the second check value, the cause of failure of installing the first application installation package on the terminal is determined. According to the method, as check comparison is carried out on the application installation packages downloaded through the same download link on the terminal and a server, the cause of failure of installing the installation package on the terminal is determined according to the check result, the causes for failure of the installation packages can be fast found out and classified, and then the specific problem solution can be sought.

Description

technical field [0001] The present invention relates to the technical field of intelligent terminals, and in particular to a method for processing application installation package installation failure and a method and device for determining the cause. Background technique [0002] At present, various application installation packages are installed on smart terminals such as mobile phones, personal assistants, and tablet computers, and when the smart terminal downloads the application installation package from the server and installs it on the smart terminal, the installation often fails. The common way to locate and analyze the problem of invalid installation is to test and simulate in the test environment to analyze the cause of possible problems. However, the operating environment of smart terminals is complex and diverse, and it is impossible to know the actual use of the terminal. The situation, as well as the real cause of the problem, the efficiency of problem location...

Claims

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Application Information

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IPC IPC(8): G06F11/10
Inventor 余鹏程
Owner GUANGZHOU KINGSOFT NETWORK TECH
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