Alarm information processing method and apparatus

Abstract

The invention discloses an alarm information processing method and apparatus. The method comprises: presetting alarm levels and initial weights of all alarm information; receiving alarm information; according to the alarm level and the initial weight of the of alarm information, calculating a sending time interval of the alarm information by using a memory model; and sending the alarm information based on the time interval. According to the invention, the occurrence frequency of all kinds of alarm information during alarming can be adjusted dynamically according to the levels of the information in the system, so that system maintenance can be carried out by the staff conveniently.

Description

technical field [0001] The present invention relates to the technical field of business support, in particular to a method and device for processing alarm information. Background technique [0002] In large enterprises, the operation and maintenance management of the system involves the performance monitoring of a large number of hosts, databases, and middleware. Currently, a complete set of monitoring and alarm systems are generally used to collect various parameters of communication equipment in the computer room, such as The CPU utilization rate, memory utilization rate, file system utilization rate, etc. of the host will notify the corresponding responsible person in a timely manner of information reaching a certain level through SMS or email, so as to reflect the operating information and health status of the hardware device to a certain extent . [0003] The processing flow of the existing monitoring and alarm system is as follows: figure 1 shown. All event informat...

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Problems solved by technology

[0006] 1. In the alarm notification phase, because each server needs to monitor multiple attributes, the alarm information is complicated, so for maintenance personnel, how to find the alarm that needs to be dealt with urgently from the various alarms will greatly affect the system. For operation and maintenance work, the current alarm monitoring system simply distinguishes the levels of alarms. However, in actual maintenance, the urgency of each alarm information needs to be processed is different.

[0007] 2. There are a lot of alarm information. Due to the characteristics of the business, the value may fluctuate habitually. For example, the CPU utilization rate of the host in a certain period of time may be due to the heavy business volume in this period of time. In fact, only human attention is required at this time. The information of the host does not need to be processed. When the business volume decreases, the alarm will be automatically released, that is, the alarm information needs to be processed only when it reaches a certain threshold.

A large amount of information that does not require immediate processing and frequent alarms make maintenance personnel paralyzed by the alarm information, and may miss important alarms. There is no effective means to dynamically adjust the alarm frequency according to the severity of the alarm. Help maintenance personnel quickly locate the urgency of different alarms

[0008] 3. There is no intelligent alarm information optimization method in the current alarm system. When the existence of some alarm information is unreasonable, in most cases, the maintenance personnel actively propose to deal with this part of the alarm, such as performing Adjustment of the alarm threshold

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