Operation and maintenance service real-time interaction evaluation apparatus
A real-time interaction and evaluation device technology, applied in the field of information systems, can solve problems such as limited service evaluation information, low utilization rate of service evaluation channels, lack of service evaluation channels, etc., achieve real-time data display and collection capabilities, simple operation, and low cost cheap effect
Inactive Publication Date: 2015-04-15
勤智数码科技股份有限公司
View PDF0 Cites 0 Cited by
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
[0002] With the in-depth development of information construction, the IT operation and maintenance service industry is undergoing profound changes, from service requirements to business models; Key infrastructure for construction and operation; on the other hand, information technology innovation continues to accelerate, new products, new services, and new formats emerge in large numbers, transformation, scale, and replacement are quickly implemented, and professional, large-scale, and independent service providers The market is becoming more and more mature; service evaluation, as an important part of service business development, not only runs through the whole process of service project establishment, implementation, summary and acceptance, but also may involve information system owners, equipment suppliers, integration service providers and other parties, not only service providers An important means to improve service quality, an important reference for improving service operation design, and an important way for in-depth interaction with related parties; none of the existing operation and maintenance service tools and systems has a dedicated and independent service evaluation system, not only service evaluation information Limited, for example, key indicators only exist in the business system, and service evaluation channels are scarce, and the utilization rate of existing service evaluation channels is not high, for example, the service evaluator cannot be reused with existing equipment such as business systems and mobile terminals
Method used
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View moreImage
Smart Image Click on the blue labels to locate them in the text.
Smart ImageViewing Examples
Examples
Experimental program
Comparison scheme
Effect test
Embodiment Construction
[0013] Such as figure 1 As shown, the operation and maintenance service real-time interactive evaluation device includes a display unit 11, an input unit 13, a data storage unit 15, a service evaluation information collection policy unit 22, a USB interface 29, a data wireless transmission unit 30, and a control unit 39; the display unit 11. The input unit 13, the data storage unit 15, the service evaluation information collection strategy unit 22, the USB interface 29, and the data wireless transmission unit 30 are all connected to the control unit 39 through the bus, and the service evaluation information collection strategy unit 22 is also connected to the data wireless transmission unit 30 bus connection, can exchange data with the service evaluation background of the operation and maintenance provider, and connect with the control unit 39; the service evaluation information collection strategy unit 22 is a rewritable storage device, which can rewrite data repeatedly. The ...
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More PUM
Login to View More Abstract
The present invention provides an operation and maintenance service real-time interaction evaluation apparatus, which contains a control unit (39) and a data wireless transmission unit (30), and is characterized in that the apparatus further contains a display unit (11), an input unit (13) and a data storage unit (15), and the display unit (11), the input unit (13) and the data storage unit (15) are connected to the control unit (39), such that real-time information of customers can be collected during the operation and maintenance process and information system state display interaction process.
Description
technical field [0001] The invention relates to the field of information systems, in particular to a real-time interactive evaluation device for operation and maintenance services. Background technique [0002] With the in-depth development of information construction, the IT operation and maintenance service industry is undergoing profound changes, from service requirements to business models; Key infrastructure for construction and operation; on the other hand, information technology innovation continues to accelerate, new products, new services, and new formats emerge in large numbers, transformation, scale, and replacement are quickly implemented, and professional, large-scale, and independent service providers The market is becoming more and more mature; service evaluation, as an important part of service business development, not only runs through the whole process of service project establishment, implementation, summary and acceptance, but also may involve informatio...
Claims
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More Application Information
Patent Timeline
Login to View More IPC IPC(8): G07C11/00
Inventor 王建军
Owner 勤智数码科技股份有限公司