IT value discovery system

Abstract

The invention provides an IT value discovery system. The IT value discovery system comprises a work order value calculating server (1), and also an operation and maintenance task performance monitoring / acquiring device (3), an operation and maintenance service object evaluation interaction device (5) and an IT scene performance monitoring / acquiring device (7), wherein the operation and maintenance task performance monitoring / acquiring device (3), the operation and maintenance service object evaluation interaction device (5) and the IT scene performance monitoring / acquiring device (7) are all in data connection with the work order value calculating server (1); the system comprises a plurality of data acquisition devices; the various devices are reasonable in structure, and therefore, the devices are capable of acquiring a plurality of types of service value evaluation information conveniently, and can be matched with each other conveniently; the system has the advantages of diversified data acquisition channels, high information transfer efficiency, flexible deployment, simple operations and low cost.

Description

Technical field [0001] The invention involves the field of IT operation and maintenance services, especially a basic system based on the service expenses based on IT operation and maintenance value. Background technique [0002] With the in -depth development of informatization construction, the IT operation and maintenance service industry is undergoing profound changes. From the service requirements to the format mode; on the one hand, the in -depth use of information systems has become more and more widely used, and it has become more and more widely used in more fields.The key infrastructure of building and operation; on the other hand, information technology innovation continues to accelerate, a large number of new products, new services, and new formats have emerged, transformation and scale, update, and replacement are quickly implemented.The market is becoming more mature; operation and maintenance service costs are important and sensitive content in the establishment of ...

AI Technical Summary

Problems solved by technology

[0002] With the in-depth development of information construction, the IT operation and maintenance service industry is undergoing profound changes, from service requirements to business models; Key infrastructure for construction and operation; on the other hand, information technology innovation continues to accelerate, new products, new services, and new formats emerge in large numbers, transformation, scale, and replacement are quickly implemented, and professional, large-scale, and independent service providers The market is becoming more and more mature; the operation and maintenance service fee is an important and sensitive content in the establishment of the operation and maintenance business: on the one hand, the individual case, professionalism and complexity of the operation and maintenance service make the evaluation and accounting of its service value complicated; on the other hand, the traditional The operation and maintenance market lacks standards and norms, and the service content, level, and depth of service providers are uneven; the existing operation and maintenance service billing model can no longer meet the needs of business development, and the work order fee is simply calculated according to time, number of people and other factors The method is simple and mechanical, which can easily lead to experience differences and communication barriers between service providers and owners, hindering business development and promotion. Later, relevant best practices and experience guidelines specifically addressing this issue were extracted, but lacked technical means However, it is difficult to fully implement and exert it. The main reason is that it is difficult to collect information in real time, the value evaluation model is complicated, and there is a lack of technical means to support its implementation.

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