An MDM-based terminal control method and system
A terminal control system and terminal control technology, which is applied in wireless communication, network data management, electrical components, etc., can solve problems such as inconvenient operation for users, and achieve the effect of simplifying operation and avoiding inconvenience
Active Publication Date: 2018-12-25
YULONG COMPUTER TELECOMM SCI (SHENZHEN) CO LTD
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Problems solved by technology
[0006] In view of the deficiencies of the above-mentioned prior art, the purpose of the present invention is to provide a terminal control method and system based on MDM to solve the problem of needing to consult customer service when the existing terminal fails, which brings inconvenience to the user operation
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[0033] The present invention provides an MDM-based terminal control method and system. In order to make the object, technical solution and effect of the present invention more clear and definite, the present invention will be further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.
[0034] Aiming at the inconvenience caused by consulting customer service and additional expenses caused by the current terminal failure problem, the present invention provides a terminal control method and system based on MDM (Mobile Device Management, mobile device management), using MDM—a kind of enterprise IT The platform technology transitioning to the mobile Internet helps enterprises extend IT management capabilities from traditional PCs to mobile devices and even mobile applications. see figure 1 , the M...
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The invention discloses an MDM based terminal control method and an MDM based terminal control system. The terminal control method comprises the steps that A, a terminal establishes connection with an MDM server when an MDM application is started, and the terminal generates a corresponding control request according to a control scheme set by a user and sends the control request to the MDM server; and B, the MDM server searches a corresponding control instruction according to the control request and feeds the control instruction back to the terminal so as to execute the control instruction. According to the invention, terminal functions set by the user are realized or faults of the terminal are solved through executing the control instruction sent by the MDM server, thereby greatly simplifying user operations, not requiring extra expense, and avoiding inconvenience brought about by customer service consulting required by terminal faults.
Description
technical field [0001] The present invention relates to the field of MDM technology, in particular to an MDM-based terminal control method and system. Background technique [0002] With the development of terminal technology, the application functions of the terminal continue to increase, which greatly facilitates user operations. For this reason, terminals such as mobile phones and tablet computers, as indispensable electronic devices, play an important role in people's work and life. At present, users often use the following methods when encountering terminal failures and operational problems during the use of mobile phones and other terminals: [0003] 1. Call the manual customer service of the terminal, and the customer service personnel will guide the user to cooperate with the operation; for some problems, the customer service personnel need to communicate with the R&D headquarters. In this way, the user needs to pay additional telephone charges, which increases the ...
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IPC IPC(8): H04W8/24
Inventor 王庆波
Owner YULONG COMPUTER TELECOMM SCI (SHENZHEN) CO LTD