Operation and maintenance monitoring and solution integrated management system and method

A solution, a technology of operation and maintenance monitoring, applied in the direction of transmission system, digital transmission system, data exchange network, etc., can solve the problems of unfavorable operation and maintenance personnel's own ability improvement, increasing the burden of operation and maintenance personnel, wasting time and energy, etc. Achieve the effect of improving professional ability, convenient and quick solution, and professional ability improvement

Active Publication Date: 2015-12-02
CHENGDU STARCOR INFORMATION TECH
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0002] With the development of the Internet era, various industries and IT are more or less connected. Now many companies have their own servers and services that need to be maintained. For their operation and maintenance managers, they have to deal with a lot of the same problems every day. Not only boring, but also a waste of time and energy doing repetitive things, which is not conducive to the improvement of the abilit

Method used

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  • Operation and maintenance monitoring and solution integrated management system and method
  • Operation and maintenance monitoring and solution integrated management system and method
  • Operation and maintenance monitoring and solution integrated management system and method

Examples

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Embodiment 1

[0037] like figure 1 and figure 2As shown, the operation and maintenance monitoring and solution integrated management system provided by the present invention includes an open source monitoring system, a message queue, a background server and a database. The collected data is compared with the pre-stored alarm threshold, and whether an alarm is issued and the type of alarm is judged, and the open source monitoring system calls the alarm medium to send the alarm information to the message queue, which is used to store the alarm information, and the background The server is used to subscribe messages from the message queue and judge the type of the subscribed message. When the type of the subscribed information is a problem trigger, it will record the upcoming human operation on the server where the problem occurs, and record the completed The human operation is saved, and the technician is notified in the form of an email that there is a problem to be dealt with; when the ty...

Embodiment 2

[0056] Such as image 3 As shown, on the basis of Embodiment 1, the present invention also provides a method for an operation and maintenance monitoring and solution integrated management system, including the following steps:

[0057] Step S10: the open source monitoring system monitors the server on which the open source monitoring system has been installed;

[0058] Step S20: The open source monitoring system judges whether to issue an alarm message and the type of the alarm message according to the collected server data;

[0059] Step S30: After the alarm information is issued, the open source monitoring system calls the alarm media to send the alarm information to the message queue for storage;

[0060] Step S40: the background server subscribes messages from the message queue, and judges the type of the subscribed message, and when the type of the subscribed message is a problem trigger, notify the open source monitoring system to start recording the human operation to ...

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Abstract

The invention discloses an operation and maintenance monitoring and solution integrated management system and a method. The system comprises an open source monitoring system, a message queue, a background server and a database. The open source monitoring system is used for monitoring a server in real time and judging whether to give a warning and the type of the warning. The open source monitoring system calls a warning medium and sends warning information to the message queue. The background server judges the type of the message ordered from the message queue. When the type of the ordered message is problem triggering, the background server records manual operation to be performed on the server where a problem occurs and stores the manual operation which has been performed, and informs technical staff that there is a problem to be solved at the same time; when the type of the ordered message is problem solving, the background server stops the recording and stores the manual operation which has been stored into the database, and informs the technical staff that the problem has been solved. According to the invention, problems of the server can be rapidly positioned and resolved. The operation and maintenance cost is low, the efficiency is high and the abilities of technical staff to resolve problems are rapidly increased.

Description

technical field [0001] The invention relates to the field of server operation and maintenance management, in particular to an operation and maintenance monitoring and solution integrated management system and method. Background technique [0002] With the development of the Internet era, various industries and IT are more or less connected. Now many companies have their own servers and services that need to be maintained. For their operation and maintenance managers, they have to deal with a lot of the same problems every day. Not only is it boring, but it also wastes time and energy doing repetitive things, which is not conducive to the improvement of the ability of operation and maintenance personnel. [0003] In addition, each operation and maintenance personnel has their own habits and different solutions to problems. Even if there is a slight difference in operation, it may lead to a big difference, which will increase the burden on the operation and maintenance personn...

Claims

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Application Information

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IPC IPC(8): H04L12/24
Inventor 陈朱尧张书权
Owner CHENGDU STARCOR INFORMATION TECH
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