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Remote debugging method for projector

A remote debugging and projector technology, applied in the field of remote control, can solve the problems of inconvenience and low efficiency of remote debugging, and achieve the effect of avoiding input, improving accuracy, efficiency and service efficiency.

Active Publication Date: 2016-04-06
福建众赢时代科技有限公司
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AI Technical Summary

Problems solved by technology

[0004] In order to overcome the inconvenience and low efficiency of remote debugging of existing projectors and improve the debugging and service efficiency of engineers, the present invention provides a remote debugging method for projectors, including the following steps:

Method used

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  • Remote debugging method for projector

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Embodiment Construction

[0036] Such as figure 1 As shown, the remote debugging method for the projector includes the following steps:

[0037] (1) Obtain the brand and model information of the projector; according to a preferred embodiment of the present invention, the brand and model information therein can be obtained by scanning the two-dimensional code of the projector. According to other embodiments of the present invention, the brand and model information can also be obtained by directly checking the nameplate or trademark of the projector.

[0038] (2) Obtain the remote debugging database interface and the graphic image agent interface of the projector server according to the brand and model information. According to a preferred embodiment of the present invention, the remote debugging database interface address and the graphic image agent interface address of the projector server are acquired.

[0039] In the present invention, the word "interface" includes "address" and the interface itsel...

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Abstract

Aimed to solve the problems of inconvenient remote debugging and low efficient of an existing projector and improve debugging and service efficiency of an engineer, the invention provides a remote debugging method for the projector. The method comprises the following steps of: (1) obtaining brand and model information of the projector; (2) according to the brand and model information, obtaining a remote debugging database interface and a graphic image agent interface of a projector server; and (3) obtaining first image and / or video information related to the projector, and carrying out remote debugging on the projector according to the first image and / or video information. By using the method, the engineer is enabled to conveniently know the work state of the projector when away from a server end, and the input of complex instructions is avoided by an identification mode, so that the accuracy and efficiency of debugging and the efficiency of service are improved.

Description

technical field [0001] The present invention relates to the technical field of remote control, and more specifically, to a remote debugging method for a projector. Background technique [0002] If there is a problem with the existing projector, you usually hope that the after-sales engineer will debug it on site, including software and hardware damage, you need to go to a dedicated customer service to solve it. On-site technicians will determine whether it is a software problem or a hardware problem through software testing or instrument debugging. problems, and follow-up analysis and resolution. For example, if a fault is found, the traditional processing flow of "user phone call for repair→engineer appointment→engineer's on-site processing" is usually adopted, which often takes days or even weeks, and every time the after-sales engineer comes to the door will cost the manufacturer a lot of money service fee. However, the actual situation is that a large part of the fault...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04N9/31
CPCH04N9/3191
Inventor 许驰
Owner 福建众赢时代科技有限公司
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