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Robot having consulting service function

A technology of consulting services and robots, applied in the field of automatic robots, can solve problems such as unstable quality of sales and service personnel

Inactive Publication Date: 2016-06-22
GUANGZHOU LANHAI ROBOT SYST CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, sales work is done by professional salespersons. With the continuous increase of labor costs and the instability of the quality of sales service personnel, it is urgent to have shopping guide robots with professional sales knowledge to replace salespersons to complete the sales of related products.

Method used

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  • Robot having consulting service function
  • Robot having consulting service function
  • Robot having consulting service function

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Experimental program
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Embodiment Construction

[0016] Depend on Figure 1 to Figure 5 Shown, the present invention comprises trunk body 1, is provided with head body 2 at the upper end of trunk body 1, is provided with left arm body 3 and right arm body 4 on the left and right sides of trunk body 1, in trunk body body The lower end of 1 is provided with a driving device body, and the driving device body includes a first bottom plate body 5, a second bottom plate body 6, a third bottom plate body 7 and a fourth bottom plate body 8 connected end to end. The front end is provided with a first through hole 9 and a second through hole 10 side by side, and a first support body 11 and a second support body 12 are arranged on the first bottom plate body 5, and the first support body 11 is located in the first through hole. 9, the second support body 12 is above the second through hole 10, and a first steering wheel 13 is provided at the first through hole 9, and the first steering wheel 13 is connected with the first support body ...

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Abstract

A robot having a consulting service function comprises a control device body.The control device body comprises a device casing, a voice call device, a voice recognition device, a data processing device and a wireless communication device.The device casing is connected with a left arm body and a right arm body, the data processing device is connected with the voice recognition device and the wireless communication device, and the voice recognition device is connected with the voice call device.Users lead to-be-consulted related knowledge into the data processing device, people needing consulting transmit consulting information through the voice call device to the voice recognition device and the data processing device for exchange and processing, and then the data processing device enables the related information to be played through the voice call device.

Description

technical field [0001] The invention relates to the technical field of automatic robots, in particular to a robot with a consulting service function in a shopping mall or a specialty store. Background technique [0002] At present, sales work is done by professional salespersons. With the continuous increase of labor costs and the instability of the quality of sales service personnel, it is urgently hoped that shopping guide robots with professional sales knowledge can replace salespersons to complete the sales of related products. It liberates personnel from the links of repeated commodity sales and commodity shopping guides, and realizes the automation of commodity sales and the informatization of management. Contents of the invention [0003] The technical problem to be solved by the present invention is to provide a robot with consulting service function that can move freely and realize voice and body communication with customers. [0004] In order to solve the above-...

Claims

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Application Information

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IPC IPC(8): B25J5/00B25J11/00
CPCB25J5/007B25J11/0005
Inventor 徐文斌徐武斌吴济敏
Owner GUANGZHOU LANHAI ROBOT SYST CO LTD