Call number sorting method and system

Abstract

The invention discloses a queue sorting method and system, and the method and system can be applied to the occasions needing registration and check-in. The queue sorting method comprises the following steps: firstly carrying out sorting by a queue sorting system according to a registration sequence so as to provide preliminary sorting information; when a user checks in, receiving check-in information as well as a corresponding check-in time and a corresponding check-in sequence by the queue sorting system; adjusting the preliminary sorting information according to the registration sequence and the check-in sequence to provide an updated sorting information; calculating a waiting time by the queue sorting system according to the updated sorting information and real-time information so as to transmit the updated sorting information and the waiting time to a user device, wherein the sorting information is updated if the check-in sequence achieves a threshold at a speed higher than the registration sequence when the queue sorting system compares the check-in sequence with the registration sequence. The queue sorting method and system can be applied to the occasions providing or needing registration and check-in waiting.

Description

technical field [0001] The present invention relates to a calling number sorting method and system, in particular to a calling number sorting method and system that can adjust the sorting according to the actual check-in and service waiting time. Background technique [0002] Service providers that provide pre-registration, reservation and on-site check-in, such as restaurants, banks, hospitals, etc., in order to provide customers with an environment that is convenient to obtain services, in addition to the traditional service mode of providing customer service calls, they may also set up network servers to provide pre-registration or For the function of registration, the order of registration is generally the order of obtaining services. [0003] Taking hospitals as an example, in order to provide a convenient environment for seeing a doctor, hospitals generally provide online registration services. What’s more, once the registration of a certain department is completed in ...

AI Technical Summary

Problems solved by technology

[0005] However, this situation is all manually judged by medical staff and sorted according to the rules of general hospitals, which does not allow patients to know the waiting time, and will cause troubles in the arrangement of registration and check-in

[0006] There is another prior technology that provides patients with registration procedures through the hospital computer, but only provides some information billboards to reflect the on-site waiting staff and the number of visits, but does not provide actual waiting time, or the system does not provide adjustments to the order of visits function of

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