Electric power call first-aid repair system and work order receiving apparatus

A receiving device and work order technology, which is applied in the field of power call emergency repair system and work order receiving device, can solve the problems of scattered order dispatch, untimely personnel allocation, and insufficient optimization, so as to achieve the effect of optimizing resource allocation and improving emergency repair efficiency

Inactive Publication Date: 2016-07-27
ZHANGJIAGANG POWER SUPPLY COMPANY OF STATE GRID JIANGSU ELECTRIC POWER
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  • Abstract
  • Description
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Problems solved by technology

[0017] The purpose of the present invention is to provide a power call emergency repair system and a work order receiving device to solve the problems in the prior art of receiving orders, dispatching orders scattered, untimely and insufficiently optimized personnel allocation

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  • Electric power call first-aid repair system and work order receiving apparatus
  • Electric power call first-aid repair system and work order receiving apparatus
  • Electric power call first-aid repair system and work order receiving apparatus

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Embodiment Construction

[0045] In order to enable those skilled in the art to better understand the technical solutions in the present application, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described The embodiments are only some of the embodiments of the present application, but not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0046] This application aims to automatically optimize the management of three aspects of power repair, planned power outage, and fault analysis, optimize the original management process, improve the supervision of the repair team, improve the timeliness and comprehensiveness of the planned power outage notification, and improve various fa...

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Abstract

The embodiments of the invention provide a first-aid repair call commanding system and a work order receiving apparatus. The system comprises an authority management subsystem, a work order management subsystem and a statistical analysis subsystem. The work order management subsystem comprises a work order management module, a work order distribution module and a work order time management module, wherein the work order management module is used for querying, tracking, merging and leading out work orders; the work order distribution module is used for distributing the work orders so that distributed personnel can carry out order receiving operation conveniently; and the work order time management module is used for monitoring first-aid repair overtime and order-receiving overtime conditions of the work orders and giving prompts.

Description

technical field [0001] The invention belongs to the field of power supply, in particular to a power call emergency repair system and a work order receiving device. Background technique [0002] For the power supply company, the number of power supply lines is large, the power supply distance is long, the number of distribution transformers is huge, and the number of power users involved can reach hundreds of thousands. Various power failures often occur in the process of power consumption. , users mainly report for repairs by placing orders by phone, such as 95598 or 12345 hotlines. [0003] At present, the work orders issued by the 95598 call system are received by the distribution network emergency repair command team of the company's power dispatching control sub-center, and then dispatched to receive the orders. The personnel in the region (power supply station) are responsible for receiving orders for emergency repairs in other ways. The current emergency repair mode o...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q50/06
CPCG06Q10/063112G06Q10/0633G06Q50/06
Inventor 陆立民张国庆许晓杨徐大中
Owner ZHANGJIAGANG POWER SUPPLY COMPANY OF STATE GRID JIANGSU ELECTRIC POWER
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