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Public opinion monitoring method and device, and computer readable storage medium

A technology for monitoring equipment and public opinion, applied in the field of public opinion monitoring methods, equipment and computer-readable storage media, can solve the problems of tens of thousands of online public opinion monitoring, comparative analysis, and the inability of different monitoring individuals to achieve reduction The effect of manually reviewing workload and improving quality

Inactive Publication Date: 2017-11-07
PING AN TECH (SHENZHEN) CO LTD
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Problems solved by technology

[0005] In view of the deficiencies in the prior art above, the purpose of the present invention is to provide a public opinion monitoring method, equipment and computer-readable storage medium, aiming at solving the problem of inability to communicate between different monitoring individuals in online clinics in the prior art. There is no flexible comparative analysis, no scoring system for different monitoring individuals, and it is impossible to effectively monitor online public opinion for tens of thousands of online clinics

Method used

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  • Public opinion monitoring method and device, and computer readable storage medium
  • Public opinion monitoring method and device, and computer readable storage medium
  • Public opinion monitoring method and device, and computer readable storage medium

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Embodiment Construction

[0040] The present invention provides a public opinion monitoring method, equipment, and computer-readable storage medium. In order to make the purpose, technical solution, and effect of the present invention clearer and clearer, the present invention will be further described in detail below with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0041] see figure 1 , is a flow chart of a preferred embodiment of the public opinion monitoring method of the present invention. Such as figure 1 Shown, described public opinion monitoring method, comprises the following steps:

[0042] In step S100, the acquisition layer obtains a data source.

[0043] In this embodiment, the collection layer is a virtual function module arranged on the server side, and its function is to obtain information from search engines (such as Baidu...

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Abstract

The invention provides a public opinion monitoring method and device, and a computer readable storage medium. A data source is acquired through an acquisition layer, then the page analysis, Chinese word segmentation, positive and negative recognition, keyword extraction, automatic classification, automatic abstracting, data cleaning and other processing are performed by an analysis layer, and afterwards, the score results are displayed by a presentation layer. Through the positive and negative semantic recognition of the content of online reviews, combined with a clinic's own basic information, a score is given to the clinic, at the same time, the on-line audit aids are completed, the manual audit workload can be reduced to a certain extent, and at the same time the improvement of the company on-line clinic quality is facilitated.

Description

technical field [0001] The present invention relates to the technical field of public opinion monitoring, in particular to a public opinion monitoring method, equipment and computer-readable storage medium. Background technique [0002] At present, more and more medical institutions have joined the medical open sharing service platform, but in order to ensure the service quality of each online medical institution participating in the medical open sharing service platform, it is necessary to regularly review and score them. [0003] However, when reviewing and scoring each clinic that enters the medical open sharing service platform, it is done through manual review. It is impossible to make a flexible comparative analysis between different monitoring individuals (monitoring individuals are each clinic that joins the medical open sharing service platform), there is no scoring system for different monitoring individuals, and it is impossible to conduct an effective network for...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06F17/30
CPCG06F16/951G06Q10/06393
Inventor 袁考明张熙龙王记保李俊杰关江
Owner PING AN TECH (SHENZHEN) CO LTD
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