Task distribution method and device

A technology of task allocation and task, which is applied in the direction of instruments, data processing applications, resources, etc., can solve the problems of inability to ensure that each task is allocated to the processor, and the task allocation efficiency is low, so as to achieve the effect of improving the efficiency of task allocation
CN107767007APending Publication Date: 2018-03-06BEIJING SANKUAI ONLINE TECH CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Current Assignee / Owner
BEIJING SANKUAI ONLINE TECH CO LTD
Publication Date
2018-03-06

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Abstract

The invention provides a task distribution method and device. The method comprises the following steps that: obtaining the attribute information of a task; according to the attribute information of the task, determining each distribution rule corresponding to the task and the sequence of each distribution rule; according to the sequence of each distribution rule, judging whether processing personnel which meet a current distribution rule are in the presence or not in sequence; and if the processing personnel which meet the current distribution rule are in the presence, distributing the task tothe processing personnel which meet the current distribution rule. Through the task distribution method and device, task distribution efficiency can be improved, and the problems in the prior art that the processing personnel can not be distributed to each task since the task distribution efficiency is low are solved.
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Description

technical field

[0001] The present invention relates to the technical field of task allocation, in particular to a task allocation method and device. Background technique

[0002] With the development of computer technology, many companies will involve a variety of support systems, such as attendance systems, CRM (Customer Relationship Management, customer relationship management) systems, etc., especially in O2O (Online To Offline, online to offline) companies, there are also It will involve customer service system and supply chain system, and there are a lot of tasks in these support systems. Due to the different work experiences and areas of focus of each processing personnel, how to flexibly and effectively assign tasks to processing personnel has become a concern of many companies.

[0003] The prior art provides a variety of task allocation methods, including a round-robin allocation method, a minimum task volume allocation method, and a task priority allocation metho...

Claims

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