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Method and system for quickly submitting alarm work orders based on alarm information content

A technology of alarm information and content, applied in the direction of instrumentation, error detection/correction, calculation, etc., can solve problems such as low efficiency and complicated filling of alarm work orders, and achieve the effects of improving efficiency, increasing generation and submission time, and simplifying operations

Active Publication Date: 2021-06-22
杭州富春云科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] In order to overcome the problem of complex and low efficiency of filling in existing alarm work orders, the present invention provides a method and system for quickly submitting alarm work orders based on alarm information content

Method used

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  • Method and system for quickly submitting alarm work orders based on alarm information content
  • Method and system for quickly submitting alarm work orders based on alarm information content
  • Method and system for quickly submitting alarm work orders based on alarm information content

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Embodiment Construction

[0032] Such as figure 1 As shown, this embodiment provides a method for quickly submitting an alarm work order based on the content of the alarm information, and the method includes: acquiring the content of the alarm information (step S1). Word segmentation analysis is performed on the content of the warning information to obtain a plurality of information fields representing the warning information (step S2). Filling multiple information fields into multiple feature areas in the alarm work order template to form an alarm work order corresponding to the alarm information (step S3).

[0033] The method for quickly submitting an alarm work order based on the content of the alarm information provided in this embodiment begins at step S1. Usually, when various faults and alarms occur in the data center infrastructure environment and IT operating environment in the data center, the operator will Alarm SMS, WeChat or other text transmission technologies are sent to the user's smar...

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Abstract

The present invention provides a method and system for quickly submitting an alarm work order based on the content of alarm information. The method includes: obtaining the content of the alarm information; performing word segmentation analysis on the content of the alarm information to obtain a plurality of information fields representing the alarm information; The information fields are filled into multiple feature areas in the alarm work order template to form an alarm work order corresponding to the alarm information.

Description

technical field [0001] The invention relates to the field of data center maintenance, in particular to a method and system for quickly submitting an alarm work order based on alarm information content. Background technique [0002] Data centers operated by third parties serve customers who rent data center cabinets. Customers rent a certain number of cabinets in the data center building to place their own server switches and other IT equipment. Data center operators charge cabinet rent and provide power and air conditioning guarantees, and provide customers with operating environment monitoring and IT operation and maintenance services. [0003] Among them, for various faults and alarms in the data center infrastructure environment and IT operating environment, the operator needs to promptly notify the customer in the form of alarm text messages according to the requirements of the contract. The alarm message includes necessary information such as alarm occurrence time, ala...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F40/186G06F40/174G06F40/289G06Q10/00
CPCG06F11/0775G06Q10/20G06F40/186
Inventor 陈佳阳
Owner 杭州富春云科技有限公司