Remote debugging method, server and system for mobile equipment

Abstract

The invention relates to a remote debugging method, server and system for mobile equipment. The remote debugging method comprises the steps of receiving a debugging instruction sent by a debugging console, wherein the debugging instruction is generated by the debugging console according to a debugging request of a user; sending the debugging instruction to corresponding mobile equipment so as to enable the mobile equipment to adopt a stored debugging unit according to the debugging instruction, executing a corresponding debugging operation by the debugging unit, and feeding back a debugging operation result; and receiving the debugging operation result fed back by the mobile equipment, and sending the debugging operation result to the debugging console so as to output the debugging operation result through the debugging console. The debugging efficiency of the mobile equipment can be improved by adopting the scheme.

Description

Technical field [0001] The present invention relates to the field of communication technology, in particular to a remote debugging method, server and system for mobile equipment. Background technique [0002] After some mobile devices leave the factory, some malfunctions inevitably occur during use. When a mobile device fails, it is usually necessary to debug the mobile device. [0003] In the prior art, when a mobile device fails, the following methods are usually used to debug the fault: Method 1, the user calls the service hotline, describes the fault information to the customer service, and the customer service analyzes the cause of the failure based on the information provided by the user. The user will be guided remotely by telephone, and the user will perform corresponding debugging operations on the mobile device according to the telephone guidance of the customer service. The second method is to copy the corresponding data from the mobile device through the USB interface...

AI Technical Summary

Problems solved by technology

[0004] However, no matter which method is used to analyze the cause of the failure of the mobile device to realize the debugging of the failed mobile device, there is a problem of hysteresis, which is not conducive to the analysis of the cause of the failure of the mobile device, and the debugging efficiency is low.

[0005] In the prior art, although there are some remote debugging technologies in other fields, because mobile devices usually have slow network speed, poor network quality, small storage space and the influence of the operating system, the existing computer remote debugging methods are not suitable for mobile devices. Equipment debugging

Images