Online service call monitoring method, server and computer storage medium

Abstract

The invention provides an online service call monitoring method, a server and a computer storage medium. The method comprises the steps of when the server receives a request command which is for negotiating with an information provider and is sent by a user terminal aiming at any piece of service information, using a substituted phone number as a phone number of the server to call the user terminal at first; and after a call is successfully built between the server and the user terminal, transferring the call to the information provider, thus allowing the user terminal and the information provider to communication with each other via the call under the condition that transferring is performed via the server. According to the method, server and medium provided by the invention, the contactmode of the user terminal and the information provider is prevented from being leaked, and the communication process of the user terminal and the information providing mode can be monitored.

Description

technical field [0001] The invention relates to the technical field of information publishing and sharing, in particular to an online service phone monitoring method, a server and a computer storage medium. Background technique [0002] In the existing technology, when the information provider releases information on the service platform, (1) if the real contact number of the information provider is directly displayed, it is easy to be captured by other websites or tools with crawler functions to the information provider’s phone number , the privacy of the information provider cannot be protected, and when the user directly calls the real phone number to contact the information provider, the service platform cannot monitor the promotion effect of the published information; [0003] (2) If the real contact number of the information provider is hidden when publishing information on the service platform, but a "free callback" button is provided for the user, when the user click...

AI Technical Summary

Problems solved by technology

[0002] In the existing technology, when the information provider releases information on the service platform, (1) if the real contact number of the information provider is directly displayed, it is easy to be captured by other websites or tools with crawler functions to the information provider’s phone number , the privacy of the information provider cannot be protected, and when the user directly calls the real phone number to contact the information provider, the service platform cannot monitor the promotion effect of the published information;

[0003] (2) If the real contact number of the information provider is hidden when publishing information on the service platform, but a "free callback" button is provided for the user, when the user clicks the button, the service platform uses the marketing number ( For example: a phone number starting with 400 or 800) calls back the user, and the user sees a marketing number on the mobile phone, which can protect the privacy of the information provider. Take 400 calls as an example, because 400 calls are all 10-digit numbers , the operator can buy the first 6 digits, so there are a lot of spare segments for transfer, but the 400 number itself is not easy to remember, and many call interception systems will also block it as a marketing account, plus there are random calls The phenomenon of fee deduction, the user experience is particularly poor;

[0004] (3) If when publishing information on the service platform, the mobile phone number segment purchased in bulk by the service platform is used, and one of the mobile phone numbers is used to call the user back, and the user sees the mobile phone number on the mobile phone, this kind of scheme Although it is feasible, the number of idle number segments of the operator is relatively small, and the cost is relatively high

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