Multi-round conversation process configuration unit, method and intelligent robot interaction system

A technology for configuring units and processes, applied in instruments, special data processing applications, electrical digital data processing, etc., and can solve problems such as slow response

Inactive Publication Date: 2018-11-13
北京玄一科技有限公司
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Through this method, the intelligent question answering system can conduct multiple rounds of conversations to guide the user to enter more information, and then use this information to generate answers. Such an intelligent question answering system responds slowly during the conversation

Method used

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  • Multi-round conversation process configuration unit, method and intelligent robot interaction system
  • Multi-round conversation process configuration unit, method and intelligent robot interaction system
  • Multi-round conversation process configuration unit, method and intelligent robot interaction system

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Embodiment Construction

[0051] The embodiments of the present application are described in detail below.

[0052] The intent in this application refers to the user intent (User Intent), and can also be understood as the central idea of ​​the user asking questions. If different questions have the same central idea, they belong to the same intention. For example, one question is "What kind of courier should I send to Xiamen when I buy diapers?" Another question is "What kind of courier do you send?" Although these two questions are different, the central idea of ​​the two is the same. Therefore, from the two The intent identified in the question is the same, both of which are "ask what courier is used for delivery". In the existing technology, intent recognition technology can be used to identify the intent from the content input by the user. For example, after the user enters several keywords in a search engine, these keywords and other useful information can be used to identify the user's intent. F...

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Abstract

The embodiment of the invention discloses a multi-round conversation process configuration unit, a method which carries out multi-round interaction with a multi-mound conversation process configured by the configuration unit, and an intelligent robot interaction system applied to the multi-round interaction. The process configuration unit comprises a starting node, a knowledge node, branch nodes and an end node, wherein the starting node is used for connecting with a first subnode so as to flow to the first subnode from the starting node; the first subnode is used for connecting with the branch nodes so as to flow to the branch nodes from the first subnode; the branch nodes are used for connecting with the end node, the first subnode or the second subnode so as to flow to the end node, thefirst subnode or the second subnode from the branch nodes; and the second subnode is used for connecting with the end node so as to flow to the end node from the second subnode. By use of the above process configuration unit, the configuration of the conversation process is simplified, meanwhile, intentions are imported into the knowledge node, so that the interaction system can quickly respond to users, and accurate and rich answers can be given.

Description

technical field [0001] The invention relates to the field of artificial intelligence, in particular to a process configuration unit for multi-round conversations. In addition, the present application also relates to a multi-round interaction method and an intelligent robot interaction system. Background technique [0002] In the field of intelligent question answering, in addition to the common single-round conversation in the form of one question and one answer, there are also multi-round conversations. This is because, in practical applications, the problem that the intelligent question answering system needs to solve is likely to be a complex process knowledge, rather than a simple question-and-answer form. Developers need to pre-configure the conversation flow, so that the intelligent question answering system can guide the user to complete the conversation step by step through multiple rounds of interaction according to the conversation flow, and then give the user the...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/30
Inventor 杨凯程张正蒋宏飞
Owner 北京玄一科技有限公司
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