Sales phone dialing control method and device, computer device and storage medium

Abstract

The present application relates to a sales phone dialing control method and device, a computer device and a storage medium. The method includes: receiving a dialing request; acquiring the dialing record information of a sales phone specified by the dialing request; detecting the attribution location identifier of a customer phone number specified by the dialing request; querying corresponding dialing configuration information of the attribution location identifier; and determining, according to the dialing record information and the dialing configuration information, whether the sales phone has dialing authority to the customer phone number; if so, sending a dialing permission command to a telephone switchboard. The method can restrain a call before a customer is disturbed by the sales phone, and reduces the intrusive harassment of the sales phone to the customer, thereby increasing the number of controllable sales phones and increasing the dialing success rate of the sales phone.

Description

technical field [0001] The present application relates to the technical field of communication equipment control, in particular to a method, device, computer equipment and storage medium for dialing control of sales calls. Background technique [0002] Since the birth of the telephone, the telephone has been widely used in various fields. Traditional sales require face-to-face conversations with customers. Although the conversation can be intuitive, it requires salespeople to arrive at the scene, which will take a lot of time on the road. Telemarketing allows salespeople to talk to customers over the phone, which saves the time spent on travel by salespeople and improves sales efficiency of salespeople. [0003] However, although telemarketing can improve the sales efficiency of the salesperson, the salesperson may frequently dial the customer's phone number in order to improve their own performance. It makes it more difficult for other salespeople to use the phone to sell...

AI Technical Summary

Problems solved by technology

[0003] However, although telemarketing can improve the sales efficiency of the salesperson, the salesperson may frequently dial the customer's phone number in order to improve their own performance. Makes it more difficult for other salespeople to use the phone to sell, and can create a sense of distaste for the product being sold and the company selling it

[0004] Therefore, the industry usually adds programs such as harassment interception on smartphones to directly filter out customer phone numbe...

Images